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Warnings In Collect!

Following is a list of warnings from the Collect! help system. Each item contains the Help topic heading and then one or more warnings found on the help page. Some duplicate messages were omitted. Particular versions of Collect! will have slightly different warning lists, but these warning apply generally.

About Collect!

Copyright warning

Access Rights

Rebuild - WARNING - DO NOT REBUILD your list of Access Rights if you are signed on as a User with Aliases!!! Please refer to Help topic Rebuild Rights for information.

Account Matching Setup

WARNING - Data in the new Debtor will be overwritten by the data in the matching existing account. Normally, you won't have any data in a new account, but be aware of the danger.

Aliases

WARNING - If you decide to use aliases, DO NOT rebuild Access Rights or Printable Information lists when signed in as a User with aliases.

Backing Up CV11

WARNING - When you shut down the RDS, it has to commit the recent work to the database files. On occasion, this can take a minute or two. If Windows thinks it's taking too long, it may display a dialog as illustrated in the image below. To avoid data loss, it is vital that you allow the RDS to close at its own pace. If you are presented with this option, select " Cancel" and the RDS will close when it can do so cleanly.


Slow RDS Shut Down Dialog

Commission Rate Plan

WARNING - Payments must be entered sequentially by date. The commission rate is set by the Debtor's totals at the instant a payment is made using these plans.

Contact Plan

Delete all pending contacts - WARNING - Only switch this ON if you are sure you want to Delete all pending contacts. If there is any doubt, leave it OFF or be sure to switch ON the 'Prompt before deleting' switch.

Allow all users to delete - WARNING - Careful! Switching this ON overrides access rights. This means ANY user level who runs this plan will delete all pending contacts on the account, even if their access rights level does not allow editing or deleting contacts.

Database Schema

WARNING - The Archive databases are Read Only through the Collect! interface. They are intended for storing unused records. In the ODBC interface, these databases are not Read Only. However, the Archive database tables, which start with prefixes a00_collect, a01_collect and a02_collect, should NOT be written to or edited through ODBC!!

Deleting Accounts

WARNING - Any Debtors or records that have been deleted cannot be recovered. Once deleted they are gone.

Enabling Your Clients to Browse for Records

WARNING - Account security is ultimately your responsibility. When setting up your Client operators, you must ensure that Browse Find By is working as you expect and that your clients can see only those records you want them to see.

Event

Allow all users to delete - WARNING - Careful! This switch overrides access rights. That means ANY user level who runs this plan will delete same type contacts on the account, even if their access rights level does not allow editing or deleting contacts.

Form Rights

Level - WARNING - Please be careful. If you inhibit the System Manager from accessing the Access Rights list you will be unable to change the rights in the future!

Alias - WARNING - Do not rebuild your Access Rights list when signed in as a User with Aliases.

FAQ - Printing

Letters And Templates From Other Programs - WARNING - Do not save this file in any other format or you will not be able to use it.

Hardware Requirements

Printing - WARNING - Please be aware that bi-directional communication printers (all-in-one machines) might cause delays, frustration, and incorrect printed output.

How To Copy Records

WARNING - Please do not attempt to copy debtors or clients and their related information. You may corrupt your database. Don't attempt to copy User Levels between databases.

How To Enter Your License

WARNING - Before entering the License Code, pay particular attention to the criteria listed below.

  • Your computer System Date is the same date as the date the License Code is issued for. ***This date is the date of the email, fax or phone call that contained your License Code.***
  • The User who is about to enter the code has access rights to do so.

How To Get Help With Credit Bureau Reporting

WARNING - Reporting credit is a Legal matter. You are responsible for ensuring that the information you are sending is accurate and complete. Do not report credit without being ABSOLUTELY SURE about your legal rights and the legal rights of the person or entity you are reporting.

How To Make Global Changes

Automatically Changing Debtor Commission Rates - WARNING - When you play this macro ALL debtor commissions in your system will be changed.

Updating Transaction Commission And Taxes - WARNING - If you have manually entered commission amounts different from what Collect! calculated, then you should not use this procedure.

How To Remit Gross Or Net Funds

WARNING - Switching from one type of remittance to the other can produce undesirable results if you have already generated invoices for this client using the type you are switching from. If your client is current now, with no outstanding amounts owing, and is always current, this is not a problem. However, if your client has amounts outstanding, please see below for guidelines on making the change from one type of remittance to the other.

How To Renumber Debtor File Numbers

WARNING - Please make a snapshot of your database before trying File Numbering as it may change the File Number for many accounts.

How To Set Default Values For Imports

WARNING - If you specify a default value for a field that exists in the file being imported, the default value will override the imported value

WARNING - If the prompt alerts you that data is about to be Cascaded, make sure that is what you intend!

How To Setup Credit Bureau Reporting

WARNING - Reporting to Credit Bureaus is a legal matter and you may be sued for providing incorrect or out of date information! Collect! cannot take responsibility for the correctness of the data that you submit. You must verify your data!

How To Use Import/Export

WARNING - Always back up your database before importing New records!

Import Record Definition

WARNING - Do not change record types after you have defined fields. This will cause the import to fail if you try to run it.

LBSS Initial Conversion

WARNING - This step should be run ONLY when you have a backup of your database. Do not expect this process to work exactly the way you expect the first time. This is the meeting point between manual and automated methods.

Legal

WARNING - Using this system indicates that you accept these terms. If you do not accept these terms do not use this software. Please read these terms carefully before using this system.

Load Spreading

WARNING - Use caution when using Load Spreading. The process is not reversible. You cannot automatically "undo" the rescheduling of contacts after you accept the settings and press OK.

WARNING - When you press OK, the Load Spreading process is not reversible. You cannot automatically "undo" the rescheduling of contacts.

Low Db Ram Exit

WARNING - Your system is DANGEROUSLY low on memory!

Operator

Expert - WARNING - This setting does not alert the User before records are deleted!!! Use with caution.

Financial Detail

Original Principal - WARNING - If you use transactions to define principal amounts any amount entered into the Principal field will be wiped out by the totals of all Principal transactions.

Printer Control Code

Delete - WARNING - Do not delete codes that Collect! has supplied or your reports will not print properly.

New - WARNING - Do not duplicate codes that are already in use. Collect! has a few codes set up already that are not used. It is preferable to modify these codes rather than attempting to create a new code. Only select NEW if you know what you are doing.

Printing

Printable Information - WARNING - Don't Rebuild This List When You Are Using Aliases!!!

Rebuild Rights

WARNING - If you are using Aliases, you must sign in as User Level 99 to rebuild this list or it will not be built correctly.

Remove An ODBC Data Source

WARNING - Before you modify the registry, make sure to back up the registry, and make sure that you understand how to restore the registry if a problem occurs.

Report Import Export

WARNING - Opening your .rpt file in a word processing program can corrupt the file if you forget to Save it as Text Only. For safety sake, if you must open the file outside of Collect!, open it in Notepad.

Report To Credit Bureaus

WARNING - Reporting credit is a Legal matter. You are responsible for ensuring that the information you are sending is accurate and complete. Do not report credit without being ABSOLUTELY SURE about your legal rights and the legal rights of the person or entity you are reporting.

WARNING - Only take this step after you have completed step 2 and all errors have been corrected.

WARNING - Only take this step after you have completed step 2 and all errors have been corrected. Press F1 for details.

Rule Of 78's

WARNING - Some states have usury and other laws that may limit the use of the Rule of 78's.

Run Credit Report Batch

WARNING - Reporting credit is a Legal matter. You are responsible for ensuring that the information you are sending is accurate and complete.

Scheduling a Call Campaign

WARNING - There are very particular rules about phoning Debtors. Please ensure that you know the rules for your collection areas and that you are accurately preparing your TCN call campaigns. Collect! Technical Services can help you if you want to be absolutely sure that you are only phoning the accounts you are permitted to phone.

Set Metro Contacts Done

WARNING - Credit Bureau Reporting has serious Legal ramifications. Be sure you are sending correct data. If you are not ABSOLUTELY SURE, stop now and contact your credit bureau representative for more information!

SMS Email Setup

WARNING - Please be aware that using SMS may result in charges being incurred by recipients. This depends on their contracts with their mobile phone providers. Ensure that you understand the legal implications in your area.

SSL Keys And Certs

WARNING - Collect! is not responsible for the security of your data over the Internet. Tools provided are for your convenience. A qualified technician is required to ensure that they are used to your best advantage.

Transaction Type Sample - Original Interest

WARNING - If more than one Original Interest transaction types is posted to an account, only the first original interest transaction will be displayed in the Original Interest field.

How To Turn Off Credit Bureau Reporting

WARNING - Reporting credit is a legal matter. You are responsible for ensuring that the information you are sending is accurate and complete. Do not report credit without being ABSOLUTELY SURE about your legal rights and the legal rights of the person or entity you are reporting.

Update Database

WARNING - Before upgrading your data make sure that you first run the CHECK utility and then DO A BACKUP.

Using CV11 Admin - Database Administration

WARNING - You should not perform any actions on the databases or devices unless you know EXACTLY what you are doing or you will corrupt your database and possibly lose your data.

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Collection Advisor Veracode Verified DBA RMA ACA Member