License Information Basics
The casual copying and sharing of software between
unlicensed users continues to plague the software
industry. As a software publisher, we rely on the revenues
derived from the sale of licensed software to further
develop and deliver affordable, high quality software
products to industry.
We design, develop and publish software for a price that
translates to pennies per use. Unfortunately, some people
still insist on 'getting it for nothing'. Our philosophy is
simple - give people the highest quality software for the
lowest possible price.
We want to continue providing you with affordable access
to the world's greatest software. Please respect the terms
of our License Agreement, and do your part to Help stamp
out software piracy.
As is normal with most software, to help protect our users and
ourselves, we have a license scheme. The license is issued
for a particular date, version of Collect!, number or users,
the features you have chosen, and machine/server. When
you purchase Collect!, you only need to purchase features
that fit your company and the number of users you require.
The license is issued for those specific needs.
We allow as much time as possible for you to thoroughly
test the product. Once installed, this system operates as a
fully functional Demo for up to 30 days. There are two limits
with a demonstration license. Any reports or letters printed
will say "Collect! Sample" across them. Also, if you use
the import module with a demonstration license, you are
limited to the predefined import maps and a maximum
of importing 25 records. The import will display a message
informing you that you have exceeded the number of records
that can be imported using a demonstration license.
When there are seven days or fewer remaining in the
demonstration period, the Welcome to Collect! screen
will display a License Remaining box with the umber
of days remaining until your Demo license expires.
3 Days Remaining in License
After the demonstration period has expired, you
will require a license to continue to use the software.
You will be presented with a Request License message
so that you may purchase a license.
Request License message
You will not lose any data entered during the trial period. Of
course, once the 30 days has expired, you will be unable to
gain access to the data until you are licensed.
While finances and administrative issues are settled,
temporary timed licenses are given to new users or current
users who have purchased software add-ons. Then a yearly
license is given to the client. If you add modules or users
during the year, a new license will be issued.
When a temporary license has been issued to you, our Admin
staff monitors this and will send a new license at the appropriate
time, so that your work is not interrupted.
If after some time, you begin to notice a License Remaining box
in the Welcome to Collect! screen, you will be in the final days of
your license. When you have 0 days remaining, you have entered
the 14 day grace period until your license actually expires.
You have 0 days remaining
Please make sure you get in touch with Comtech immediately,
if you see this message, so that your work is not interrupted!
If your license actually expires, you will be presented with a
Request License message. Simply select the REQUEST LICENSE
button to submit an order to renew your license.
Request License message
Please refer to Troubleshooting License,
- If you have trouble entering your license
- If one day you come to work and you see the
Request License message.
The troubleshooting topic covers all the reasons why these
events happen. It will most likely resolve your license issue, or
will point you in the right direction for resolving the issue.
Web Host License
Every Collect! User License gives you an equivalent of two
web users. For your Clients signing into the Web Host,
please see Web Host Client Access below.
Single User License or Demonstration License
Start Collect! and sign in. You have just used up your
single user license.
Start Collect! Web Host instance only - 2 web operators will be able to
access the database. No users can start Collect! and sign in as
an internal user.
Two User License
With no regular users signed into the database,
Start Web Host - 4 web operators will be able to sign in.
Start Collect! normally as an internal user.
One user signs in - you still have 2 web operators.
Two users sign in - You have used up your licenses. No web
operators are able to sign in.
Three User License
Start Web Host - 6 web operators will be able to
One user signs in - you still have 4 web operators.
Two users sign in - you still have 2 web operators.
Three users sign in - You have used up your licenses. No web
operators are able to sign in.
So, if everyone has signed in and everyone is working, whatever
licenses you have left over can be doubled and that is how many
users can sign into Collect! using the Web Host. The Web Host
itself counts as one user. But once it is started, you will be able
to have 2 users sign into Collect! from the Internet.
Web Host Client Access
With Collect! Version 22.214.171.124 and newer, an optional module
enables you to have unlimited Client sign ons to your Web Host.
With " Web Host Client Access" enabled, Collect! will only count
normal users of your system when figuring how many users can
sign into Collect!. Client users accessing the Web Host will not
be counted when Collect! calculates the total number of your
active Web Host and Collect! users signed on.
Web Host Client Access is an optional module available in
Collect! Version 126.96.36.199 and newer.
Accessing License Information
To access the License Information form:
Start Collect! and stop at the Welcome To Collect!
screen. Select the button labeled License to open the
License Information form. If Collect! opened bypassing
the Welcome To Collect! screen, please refer to
Troubleshooting License so that you can modify the
- License Topics