Recurring Credit Card Payments

The Recurring Credit Card Payments form enables you to schedule recurring payments for processing through Billing Tree Service in Collect! and to view an existing recurring payment schedule. You can update Debtor information, create a Cosigner instead, enter the credit card details and amount of the payments, and enter the frequency and the number of times you would like this recurring payment to be posted.

As soon as the Recurring Credit Card Payments form opens, Collect! queries Billing Tree to see if there is already a recurring payment schedule set up for this account. If one exists, then the credit card, financial and scheduling details are filled in for you.

Recurring Credit Card Payments

You can create a new payment schedule by deleting the existing one, if one exists. You can only have one recurring payment schedule at any given time for each account.

When you schedule recurring credit card payments for processing through Billing Tree Service, payments are not posted in Collect! until the next day when you run Reconcile Credit Card History. Every evening, Billing Tree submits all requests to USA ePay and the payments are ready for processing in Collect! the following morning. So you must run Reconcile Credit Card History each morning to post the processed recurring payments from the previous day, or since the last reconcile date.

Recurring Credit Card Payments through Billing Tree Service are not entered into Collect! until you run Reconcile ACH History the day after the payment becomes due. You cannot charge convenience fees for recurring credit card payments.

The Recurring Credit Card Payments form is for recurring payments or for a single payment at a future date. If you want to post just one single payment for today, please select the RUN A TRANSACTION option.

To use Billing Tree Service for credit card payments in Collect!, you must have a USA ePay account set up with Billing Tree.

Card Holder

Enter the Card Holder name as it appears on the credit card that is being used for this payment.

By default, this field is filled with the Name from the Debtor form. You can edit this name as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

First

Enter the payer's First Name as it appears on the credit card that is being used for this payment.

By default, this field is filled with the First Name from the Debtor form. You can edit this name as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

Last

Enter the payer's Last Name as it appears on the credit card that is being used for this payment.

By default, this field is filled with the Last Name from the Debtor form. You can edit this name as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

Billing Street

Enter the payer's Street Address. By default, this field is filled from the Debtor form.

By default, this field is filled with the Address from the Debtor form. You can edit this as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

ZIP

Enter the payer's ZIP code. By default, this field is filled from the Debtor form.

By default, this field is filled with the ZIP code from the Debtor form. You can edit this ZIP as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

City

Enter the payer's City. By default, this field is filled from the Debtor form.

By default, this field is filled with the City from the Debtor form. You can edit this as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

State

Enter the payer's two character State code. By default, this field is filled from the Debtor form.

By default, this field is filled with the State code from the Debtor form. You can edit this as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

Email

This is an email address that you can use to send a receipt for this credit card payment. By default, it is filled with the Email address from the Debtor form.

By default, this field is filled with the Email address from the Debtor form. You can edit this as needed for this transaction. If you choose to save this information, Collect! will update the Debtor for you. If you select "To Cosigner," Collect! will create a new Cosigner for you.

Send Email Receipt

Switch this ON with a check mark to have Billing Tree send an email receipt to the card holder when each recurring credit card payment is processed.

Card Type

Select the Card Type from the pick list attached to this field. The selections provided are cards Billing Tree will process.

When this transaction is processed, Collect! stores this information to the Debtor Detail, or to the Cosigner.

If there is already a recurring payment schedule stored at Billing Tree for this account, this field will be populated when you open the Recurring Credit Card Payments form.

Card Number

Enter the 16 digit Credit Card Number for the card that is being used for this payment.

When this transaction is processed, Collect! stores this information, in masked form, to the Debtor Detail, or to the Cosigner.

If there is already a recurring payment schedule stored at Billing Tree for this account, this field will be populated with the credit card in masked format when you open the Recurring Credit Card Payments form.

Exp

Enter the credit card Expiry Month and Year with no spaces, for example 1011 (for October, 2011).

When this transaction is processed, Collect! does NOT store this information.

If there is already a recurring payment schedule stored at Billing Tree for this account, this field will be populated with the expiry date in masked format when you open the Recurring Credit Card Payments form.

AVS Street

This is the steet address stored at Billing Tree for this recurring payment schedule.

This field is Read Only.

AVS ZIP

This is the ZIP code stored at Billing Tree for this recurring payment schedule.

This field is Read Only.

Save Credit Card Info

This option is selected, by default, and greyed out because Collect! must save the information to use with each payment that you are scheduling in this recurring payments setup. You can save the information to the Debtor or create a new Cosigner.

To Debtor

Select this option with a dot to save the updated Debtor information from this transaction. This option will update the information on the Debtor account.

To Cosigner

Select this option with a dot to save the updated Payer information from this transaction. This option will create a new Cosigner with Class "CC Payer." Personal information and card information will be stored in the Cosigner fields.

Amount

Enter the Amount of each recurring credit card payment you are scheduling.

If there is already a recurring payment schedule stored at Billing Tree for this account, this field will be populated with the payment amount when you open the Recurring Credit Card Payments form.

Frequency

Select the payment frequency from the pick list attached to this field.

If there is already a recurring payment schedule stored at Billing Tree for this account, this field will be populated with the payment frequency when you open the Recurring Credit Card Payments form.

Next

Select the date for the first payment in your recurring schedule.

If there is already a recurring payment schedule stored at Billing Tree for this account, this field will be populated with the date of the next scheduled payment when you open the Recurring Credit Card Payments form.

Remaining

Enter the number of recurring payments you wish to schedule.

If there is already a recurring payment schedule stored at Billing Tree for this account, this field will be populated with the number of payments remaining when you open the Recurring Credit Card Payments form.

PIN

This is your Billing Tree PIN. Collect! fills this in for you automatically after you have entered it for the first time for the current session.

Delete Recurring Schedule

Select this option to delete the existing recurring credit card payment schedule from Billing Tree. This will remove all details of the payment schedule from Billing Tree.

In Collect!, the Promise contact for this payment schedule will be marked as "Stopped" but it will remain In Progress for your attention.

In Collect!, the Billing Tree Review marking the end of the payment schedule will have its Due Date changed to the Date you deleted the recurring schedule.

If you have CC Notification letters scheduled as part of this recurring payment schedule, they will be deleted from your letter queue.

Help

Select the HELP button for Help on Recurring Credit Card Payments and related topics.

Cancel

Select the CANCEL button to close this form without submitting the payment schedule to Billing Tree.

Submit

Select the SUBMIT button when you are sure that you have entered all the required information correctly for the payment schedule you are about to process.

When you select SUBMIT, the recurring payment request will be processed and Collect! will display a message for you with the results.

Payments are not posted until they have been forwarded to USA ePay every evening by Billing Tree. Don't forget to run Reconcile Credit Card History each day to post the processed recurring payments from the previous day into Collect!.

Promise Details

When you schedule recurring credit card payments, Collect! creates a Promise with the payment details so that you can still manage your accounts using all the built-in functionality for automatically managing promises.

When you reconcile, Collect! will update the Promise automatically so that it remains current and correct for the duration of your payment schedule.

If you delete a recurring schedule, the Promise contact will be marked as "Stopped" but it will remain In Progress for your attention.

Review Details

When you schedule recurring credit card payments, Collect! creates a Review with a Due Date matching the last Payment Date in your payment schedule.

If you delete a recurring schedule, the Billing Tree Review marking the end of the payment schedule will have its Due Date changed to the Date you deleted the recurring schedule.

Transaction Details

Whenever you run Reconcile Credit Card History, any payments that were processed will have a new credit card payment transaction posted in Collect!. The Transaction Detail tab contains details of each transaction processed successfully by Billing Tree, including Billing Tree's tracking number.

EFT Notices Details

If you set up and enabled CC authorization and notification letters in the EFT Notices Setup form, Collect! will create a letter schedule that matches the payment dates in your schedule. Collect! uses the "Days Prior" setting in the EFT Notices Setup to calculate the Due Date for each letter.

If you delete a recurring schedule, Collect! will delete any remaining authorization and notification letters from your letter queue.

Declined Credit Card

If a credit card is reported as "Declined" when you reconcile credit card history, Collect! can automatically stop a recurring payment schedule. If you switched ON "Declined recurring cancels plan" in the Credit Card Setup form, Collect! sends notification to Billing Tree to cancel the payment schedule. Collect! also removes all details of the recurring credit card payment schedule from the account, including EFT notices.

See Also

- Billing Tree Service Topics