Home   Contents   Index   Member Center   Download   Collect! Users   Help 
Collect! logo
Collect! logo
 
Collect.org

Collect! Credit and Collection Software™

  Related Information Examples & Tutorials

ACH Step By Step - Part 3 - Recurring Payment Schedule

This topic is part of a step by step series to walk you through setting up and using Billing Tree Service for posting ACH payments in Collect!.

When you have proceeded with the steps below, you should:

We will cover:

  • Posting a Recurring ACH Payments Schedule
  • Save Bank Information
  • Transaction Details
  • Reconcile ACH History

Posting A Recurring ACH Payments Schedule

You can post an ACH payments schedule for a series of withdrawals from a payer's bank account to be made at regular intervals. Collect! will store the bank account and payer information and convenience fee charges.Transactions for each payment will be posted in Collect! when you submit the payment schedule to Billing Tree. This process is completed when you run Reconcile ACH History to send the transaction to Billing Tree for processing.

tip.gif Recurring ACH payments are posted in Collect! immediately, but they are not sent to Billing Tree until you run your reconcile. So you must run Reconcile ACH History each day to process whatever recurring ACH payments you have posted in Collect!.

1. Select the ACH button on the Debtor screen to access the ACH Payment Tasks menu.


Select the ACH button

tip.gif If this is the first time you are accessing this form, after signing into Collect!, you will be prompted to enter your ACH Userid and Password.


Billing Tree ACH Password

tip.gif You can set up different user accounts at Billing Tree if you need to set different transaction limits for your Billing Tree operators. Each Billing Tree ACHNow Web Service account that you set up with Billing Tree will have a unique Userid and Password.

Once you enter your Userid and Password, they stay in effect until you sign out of Collect!.

2. When the ACH Payment Tasks menu is displayed, select the RECURRING PAYMENTS button.


Select the RECURRING PAYMENTS button

This will open the Recurring ACH Payments form.


Recurring ACH Payments

Information from the Debtor Name and Address fields will be displayed for you. You may notice several other things.

a) Billing Tree requires the two character state code.

b) If you already have banking information for this debtor, you may see information in the banking fields.

c) "Save bank information" is switched ON and greyed out. You can select either "To Debtor" or "To Cosigner" but Collect! has to store the bank account information when you are using Billing Tree for recurring payments.

d) If you enabled convenience fees for this debtor's client, you will see convenience fee details.

3. You can fill in other banking and payment details as needed. If the payer is not the Debtor, you can enter the appropriate details and select "To cosigner" by placing a dot in the radio button. Please review the "Save Bank Information" section in this Help topic.

4. When you are ready to submit the payment schedule, select the SUBMIT button.


Ready to Submit a Recurring ACH Schedule

5. Collect! lets you know if the ACH payment schedule has been submitted successfully.


ACH Schedule Configured Successfully

Collect! posts the payment transactions with Payment Dates entered according to the payment schedule you set up.

Click to view details.
ACH Transaction Schedule Posted

Collect! does not post convenience fees until each payment is processed successfully by Billing Tree.

tip.gif Recurring ACH payments are not completed until you run Reconcile ACH History. This is explained later on in this topic.

6. Collect! posts a Promise contact to keep track of the payment schedule.


Promise Contact for Recurring ACH Payments

7. Collect! posts a review to remind you of the end of the payment schedule.


Review Contact for Recurring ACH Payments

8. Collect! schedules EFT notices according to the options you chose when you set up your EFT Notices Setup in Part 1 of this Step by Step series.


EFT Notices Setup

Click to view details.
EFT Notices and Reviews

Top of page.

Save Bank Information

The "Save bank information" switch is ON and greyed out. You can select either "To Debtor" or "To Cosigner" but Collect! has to store the bank account information when you are using Billing Tree for recurring payments.

The switch to "Save bank information" enables you to update your debtor information with any new address or name information. You can update the information on this form and place a dot in the radio button labeled "To debtor."

This will also save the bank information to the Debtor Detail form.

Click to view details.
Bank Information Saved to Debtor Detail

Bank is the payer's Bank.

Account is the payer's Bank Account Number.

Transit Number is the Bank ABA routing number.

Detail 1 is the Bank Account type.

Top of page.

Save Bank Information To Cosigner

Or you can save all the Name, Address and Bank information to a new Cosigner form, if the payer is not the Debtor. Collect! will set the Cosigner class to ACH Payer.


Name, Address and Bank Information Saved to Cosigner

User 1 is the payer's Bank.

User 2 is the Bank ABA routing number.

User 3 is the payer's Bank Account Number.

User 4 is the Bank Account type.

tip.gif At any given time, Collect! only stores one ACH Payer Cosigner and one Recurring ACH Payments Schedule for a particular account.

Top of page.

Use Cosigner For Recurring

When you select "To Cosigner" to store your payer information, Collect! switches ON "Use cosigner for recurring" in the Debtor Detail form.


Use Cosigner for Recurring

Use Cosigner for Recurring is a switch Collect! uses to reconcile payments when you have used the Cosigner as the Payer. *** IMPORTANT: Leave this switch ON if the Payer is the Cosigner.

tip.gif Please leave this switch ON for the duration of your payment schedule so that Collect! can verify the bank account information for the payer in the ACH Payer Cosigner form.

tip.gif At any given time, Collect! only stores one ACH Payer Cosigner and one Recurring ACH Payments Schedule for a particular account.

Top of page.

Transaction Details

Collect! stores payment details in the Transaction Detail tab when you submit the Single ACH payment to Billing Tree.

Click to view details.
Transaction Details

Banking unique tracking and confirmation details are stored for ACH payments processed by Billing Tree Service. Convenience fee information is also stored.

User 2 is a unique Reference # {filenumber-date-time-fee}.

tip.gif This field is not filled in when you first post your recurring ACH payment schedule. It is populated when the payment comes due and you run the reconcile.

User 3 is the fee amount.

User 4 is the Bank Account type.

User 5 is the masked Bank Account Number.

User 6 is the Bank's ABA routing number.

User 7 is the Payer, either the Debtor or the Cosigner.

Confirmation # is a unique Transaction ID assigned to this ACH payment during the Billing Tree process.

tip.gif This field is not filled in when you first post your recurring ACH payment schedule. It is populated when the payment comes due and you run the reconcile.

Top of page.

Reconcile ACH History

When you are using Billing Tree Service for recurring ACH payments, you must run Reconcile ACH History each day. Recurring ACH payments are not completed until you run Reconcile ACH History.

tip.gif When you run Reconcile ACH History, any payments that have come due since your last reconcile will be submitted to Billing Tree for processing.

If any previous payments come back as NSF, Collect! reverses the payment in Collect! and any convenience fee charged. NSF fees are posted according to your settings in the ACH Payments Setup form.


ACH Payments Setup

1. Select the DAILY ADMINISTRATION button from the Main Menu. This will display the Daily Administration menu.

2. Select the PAYMENTS AND CHARGES button. This will display the Payments and Charges menu.


Reconcile ACH History

3. Select the RECONCILE ACH HISTORY button to run your reconcile.

When you run Reconcile ACH History, you are sending new recurring ACH payments to Billing Tree and receiving information back for any payments previously posted. This will show you if a payment goes NSF, for instance, or if a payment was posted at the Billing Tree site by one of your debtors. Collect! displays a summary screen to let you know what actions were taken. If payments cannot be matched, Collect! also saves all pertinent information to a file that you can use for processing payments that do not match your account information in Collect!.


Reconcile ACH History Results

Collect! does many things when you reconcile:

  • Recurring payments that have come due are submitted to Billing Tree.

  • Convenience fees are posted for any payments processed.

  • If any previous payments come back as NSF, Collect! reverses the payment in Collect! and any convenience fee charged. NSF fees are posted according to your settings in the ACH Payments Setup form.

  • If Billing Tree returns unmatched transactions, Collect! stores the information in a file in the CV11\bin\BillingTree\ACH folder.

tip.gif ACH Step by Step - Part 4 - Reconcile walks you through running an ACH reconcile and processing the returns.

Top of page.

Summary

This topic covered processing recurring ACH payments through Billing Tree Service. Please refer to Billing Tree Service Topics for additional topics.

Top of page.

See Also

- Billing Tree Service Topics

Top of page.

Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this help page.

Please click this link to send us your comments: helpinfo@collect.org
© 2012 Comtech Systems Inc. * Email: info@collect.org * Web: www.collect.org * Voice: 1-800-661-6722, 250-391-0466