Request License

The Request License message appears when your license has expired.

Request License message

This can happen for a number of reasons:

1. You have 0 days remaining
Have you ignored the License Remaining box in the Welcome to Collect! screen? If so, your license may indeed have expired. When this displays "You have 0 days remaining in your license code," you are into your 14 day grace period. At the end of 14 days, Collect! displays the Request License message.

You have 0 days remaining

2. Technical Issues.
If your system operated fine last night and is giving you the Request License message this morning, something has changed. Call your Technical Support to find out if Collect!'s folders were moved or hardware was changed.

3. Wrong Database.
Perhaps you entered your new License Code in the wrong database. Please refer to Accessing License Information and try again.

4. Multiple Copies of Collect!
If you have multiple copies of Collect! installed, perhaps your demo has expired and you are attempting to sign into the wrong copy of Collect!

5. License Remaining
Have you ignored the Welcome to Collect! message "counting down" the last days of your current license period? If your 30 day demonstration, or else your current license period, is over, your license has expired!

License Expires In 3 Days

Any data you may have entered will NOT be lost. When you license this product, you will be able to work with all data you may have entered during your evaluation period. We can provide Single and Multi- User licenses directly over the phone. To purchase an affordable license, simply select the REQUEST LICENSE button. This will take you to the Request License web page where you can enter your details and submit your request.

To call, fax or email, numbers are listed below. Visa and Mastercard accepted.

Email Sales ..... sales@collect.org

Voice ..... (250) 391-0466
Sales ..... (800) 661-6722
Fax ..... (250) 474-2622

THANK YOU

We work very closely with our clients, providing the industry's best support. If you have any ideas or suggestions to improve this product or to make it suitable for your business, please do not hesitate to contact us.

Thank you for your interest in Collect!

See Also

- License Topics