Basic Networking For Using Collect!
This document tells you what to do after you have
installed Collect! to your Server and you want to
enable your workstations to access it. We will cover
two areas of setup - what you need to do at your
Server and what you need to do at each Workstation.
- You must have successfully installed Collect!
on your Server. Please refer to
Install Collect! For The First Time for
complete installation instructions. Make sure you
complete all the steps, including the section
entitled "Server Startup." This will automatically
give the CV11 Server your Server's IP Address.
- You should not have any additional installations
of Collect! on your workstations.
At The Server
The following steps need to be performed at your Server.
1. Double-click the CV11 icon to open the Collect!
2. Accept the default ID and Password, OWN and own
to sign into Collect!. The Welcome To Collect! screen
is displayed and the CV11 Server will be started and
minimized in your Windows taskbar.
3. Select the radio button labeled Shared
to set your Database access mode. This allows multiple
users to sign into the database.
4. Select the SELECT DATABASE button and
select Masterdb database. You may need
to use your UP arrow to see all the options. Select OK
and ensure that the field labeled Database to Open
displays the word MASTERDB. This is your
5. Select the button labeled Start to
sign into Collect! This will ensure that you are able to
access your database.
6. Quit Collect! all the way back to your Desktop.
Leave the CV11 Server (rds.exe) running on your server
so that you can test the shortcut we are going to create
on your workstation Desktop.
7. On your server, create a share for the folder containing
Collect!. This will permit workstations to find the shared
Collect! program. The share should have read/write access for
all users of Collect!
At The Workstation
The following steps are performed at each workstation
that needs to access Collect!.
1. Each workstation needs a shortcut pointing to
the shared Collect! program on your server.
The shortcut typically contains a target like this:
2. To create a shortcut use My Network Places or Network
Neighborhood on your Desktop.
3. Search in Entire Network for your server and find the
CV11 folder you shared when setting up your server.
4. In the CV11\bin folder double-click the CV11.exe file to run
5. If Collect! runs successfully in the step above, highlight
the CV11.exe entry you used and right-click it. A context
menu will appear.
6. From the context menu,
choose Send To - Desktop (create shortcut)
to send the shortcut to your workstation's Desktop. This
shortcut is all that Collect! needs to have installed on a
7. Leave the workstation signed in and go to the server. Sign
into Collect! on the server. If you can do this while still
signed in at your workstation, you have successfully created
a multi-user installation of Collect!.
8. Repeat Steps 2 - 6 for each workstation.
CV11 Not Responding To Requests
The CV11 Server runs in a console. On Windows 2000, the
console process will be suspended if the user clicks into it. This
will effectively prevent the server from responding to requests
from CV11 clients.
You can easily tell that someone has clicked into
the console window. In the blue title bar, you will see the
word "Select." Press the ESC key on your keyboard
and "Select" should disappear. Your CV11 Server is now
To prevent this from occurring again, you need to right-click
the RDS console caption bar, select properties and uncheck
the QuickEdit mode and Insert Mode options. Click OK,
and then select Save properties for future windows with
same title. Now whenever the server starts, the user will
not be able to click into it.
This same method also applies to any console window.
Please refer to How To Troubleshoot A Slow Network for
a list of areas to troubleshoot and many helpful tips to
keep your network running smoothly and efficiently.
- Introduction To Multi User Network Setup
- How To Troubleshoot A Slow Network
- Install Collect! For The First Time
- Installation Topics