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Collect! Credit and Collection Software™

  Related Information Examples & Tutorials

Using Help

You can get help anywhere in Collect!.

Press F1 For Context Sensitive Help

Context sensitive help means that Collect! knows where you are in the program when you press F1 for Help. So it can get the help pages for the exact form or menu you are looking at.

This is really the best way to find out how Collect! works because the help that comes up shows you every field and button that you are looking at and tells you what they are for.

You must have an Internet browser installed on your computer because Collect! uses that to show you the help pages.

tip.gif When you are looking at a help page, you can print it from the File menu of the browser and then examine it more closely while you look at the Collect! screen again.

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Help Page Additional Topics

When you are looking at a help page, you will notice additional links to topics along the left-hand side of the page in the blue column. There are three types of topics, described below. These topic headings can be selected to display a list of items. When you first view a web page, the drop-down lists may be closed. Select the heading to view the list of topics it contains. Some help pages do not have any extra topics. Some may have one, or two, or all three.

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Detailed Field Information

Detailed Field Information means help about fields and buttons on forms. The topics listed under this heading will all be field or button names on the form whose help you are viewing.

Click on any one of the items in this section to move automatically to that subject on the page that you are currently viewing.

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Related Information In Help Pages

Related Information lists other subject sections in the help page you are viewing. This list can help you quickly move to an area of interest on this page.

Click on any one of the items in the list to move automatically to that topic on the page that you are currently viewing.

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Examples And Tutorials

Examples and Tutorials are other web pages containing help that relates to the area you are exploring. For instance, if you are viewing a page about setting up Collect!, you may see additional setup topics if you select this heading in the side bar.

Click on any one of the Examples and Tutorials to go to a page on that topic.

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View Help Tips In Help Windows

Many forms and menu dialogs in Collect! display a yellow window at the top of the form. Read the text in these windows for details and tips about the form or feature that you are using.

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Holding Your Mouse Over A Field For Popup Help

There is another way to find out what forms and fields are for. Collect! has popup help too. Whenever you hold your mouse over a field or a button, a blue window "pops up." This is context sensitive too. Collect! knows what field or button your mouse is on and that's the help that it shows you.

The VIEW MORE HELP button in the popup help window brings up help on the form you are viewing.


Popup Window View More Help

The PRINT button in the popup help window prints the help topic for the form you are viewing.


Popup Window Print Help Topic

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Enable Or Disable Popup Help

Sometimes, popup help gets in the way of your work and you may want to disable it.

To DISABLE Popup Help:

Pull down the Help menu at the top of Collect!'s screen and choose 'Disable popup help'. You can always turn it back on, the same way, if you want to learn about an new form that you haven't used before.

To ENABLE Popup Help:

Pull down the Help menu at the top of Collect!'s screen and choose 'Enable popup help'.

tip.gif This popup help is useful if you are looking at the Debtor form and using Credit Bureau Reporting because there are tips for using the right format when you enter information into the fields on the Debtor form.

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Find Help Using The Index

The Index can be accessed form the Help menu or when you are viewing a help page in your browser. Pull down the Help menu and choose Index or select the Index button at the top of an HTML help page. This will display the first page of the Index and alphabetical buttons so you can fine tune your search for a topic.


Help Index A

See Also:

- How To Use The Index For Help for more details

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Tutorials

View the Tutorials available at the Collect! web site. This presentation in FLASH video format gives you a very good introduction to the basic functions you will be using every day in your business operations.

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How To Topics Index

Pull down the Help menu at the top of the Collect! screen and choose How To.

This is a list of all topics that Collect! has help pages for that show you "How To" use a certain feature or do a certain procedure.

They offer help ranging from introduction level to advanced steps and examples of some of Collect!'s more complex procedures.

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Help Menu

At the top of the Collect! screen you will see Help as a menu choice. There are many sub-topics listed for Help.


Help Menu

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Help Button

Many forms have a Help button. Pressing this is the same as pressing F1 for context-sensitive help on the form you are currently viewing.


Help Button

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Printing Help Pages

Some people like to wallpaper their office with the Help available here. Choose the Print command in your browser to print the contents of the Help topic to your printer.

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See Also

When you see a SEE ALSO section at the bottom of a help page, select the link to go directly to the help page for that topic, or look for the topic in the Index.

See Also:

- Using the Help System

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Please click this link to send us your comments: helpinfo@collect.org
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