Troubleshooting Access Rights

If you modify your user rights, you may encounter cases where you thought rights were assigned, but the users still cannot access a particular field in a form.

Each form has its own access rights. Normally, if you allow a user to edit a form, they can edit all fields in the form. But what about fields which refer to a form to which the user has no rights?

For example, imagine you create a group of users allowed to edit the Debtor form, but not allowed to access the Client form. When they type the Debtor name, Collect! will not complain. However, when they go to pick a client for the debtor, Collect! will display a message indicating the user doesn't have rights to access the form. This is because they are trying to access the Client form which they have no right to access.

To allow the user to pick the client, give the user Read Only rights to the Client form. The user will then be able to choose a client for the debtor, but is still prohibited from modifying the client information.

Configuration Files

When you change access rights for particular operators, Collect! may create a separate configuration file for the operator. Subsequent modifications may not seem to apply. Try deleting the Configuration file and then create your settings again. The Configuration file can be found in the CV11\config folder. You will find a folder for each operator who has their own configurations set. If an operator has no config file, then the global configurations are read for that operator.

You must sign out of Collect! completely, returning to the Desktop, whenever you change to a different User Level, or some of the rights from the previous level that you were signed in as may still be in effect.

No Access Rights

When a user tries to perform function that they do not have access rights to, Collect! will display a message indicating the Access Rights number that you can change to grant access to the particular function.

Access Rights Prompt

The Name and Number displayed in this message helps you locate the particular form in the Access Rights list.

Access Rights Item in List

Access Rights Form Name

See Also

- How To Set Field Or Form Properties