Comprehensive Correspondence History

You can reproduce upon demand a copy of any correspondence sent to a Debtor or Client. Collect! enables you to save a copy of all letters printed to the printer or to Email, either individually or in your daily batch. Retrieve any information that was on any letter that you send. Collect! saves an exact copy of each letter. providing a complete correspondence history that you can quickly view in Print Preview. Email contents are stored as text only.

Whenever you print a letter to the printer or to Email, either individually or in your daily batch, Collect! will save a snapshot of the letter internally with the Letter contact.

By clicking on the open file icon next to the 'Letter" field in the Contact form, the saved letter will open in the Print Preview window. This will display the letter as it was originally printed. If the letter consisted of multiple pages, all pages are accessible.

Letter Metafile Stored in Letter Contact

You can print a copy of the letter by clicking the PRINT button in the Print Preview window.

Email letter contents are not turned into a metafile, they are stored as text only. When opening the email blob, Collect! uses its standard Text Editor.

Email Blob Stored in Letter Contact

You can enable/disable creation of Metafiles in the Client settings and in the contact plan's Letter Event. This gives you added flexibility for storing these metafiles, as needed.

The letter copy saved during normal printing is saved within the database as a metafile in the contacts blob. Collect! also saves a copy of a letter when you Print to Screen, edit and save the letter. When you print to RTF the letters are actual files saved to your computer.

Letter RTF File Attached to Letter Contact

Summary

Collect! enables you to save a copy of any correspondence sent to a Debtor or Client. You can instantly retrieve and reprint, if necessary. any information on any letter that you send. Letters printed to printer are stored as metafiles, complete with formatting and graphics. Letters printed to Email are stored as text only, just as they would be saved if you sent an Email directly from an account. This feature may be switched ON or OFF at the Client level through Client Settings.

See Also

- Contact