Collect! Credit and Collection Software™

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How To Restore Printer Control Codes To Stock Settings

To replace your printer control codes with the shipping default codes you must have the report named ReportCodes.rpt in your system. This report is shipped with Collect! and you can find it in the Collect\bin\styles folder. If you do no t have it, request it from Collect! Technical Services and we will email it to you.

Email Collect! Member Services

The steps to update your printer control codes are:

  • Delete your Current Control Codes into your system
  • Import the ReportCodes report into your system
  • Select YES to update printer control codes
  • Rebuild your lists and test your reports

*** WARNING! Any manual modifications you have made to printer control codes will be erased. This does not mean any reports or letters you made, just the control codes. (Most people don't manually modify their control codes, so this may not apply to you.)

Useful Note It is possible to import a modified ReportCodes report so that you only update a certain portion of your codes. This requires editing the ReportCodes report prior to importing it. If you need to update only a portion of your codes, you may request a modified ReportCodes.rpt from Collect! Technical Services.

1. Navigate to Print\Settings\Printer Control Codes

2. Use Ctrl + A to select all records. Click Delete and say yes to all records.

3. Import the ReportCodes.rpt into your system. You will be prompted to overwrite existing codes.

Useful Note If you are not familiar with the process of importing a report into your system, please refer to the help topic, How To Import Reports.

4. When you are prompted to overwrite existing codes, select YES. Any codes in your system that match the codes in the ReportCodes.rpt will be updated with the new codes.

When you are notified that the report was imported successfully, you will know that your printer control codes are updated.

5. Select Rebuild lists from the Print\Settings\Printable Information screen.

6. After your lists are rebuilt, try out your reports to view the effects of the new codes.

Printer Types

Printer codes are updated for all the printer types supported by Collect!. In ReportCodes.rpt these are divided into different sections.

These are:

[1] Dot Matrix
[2] Laser (PCL5)
[3] Ink Jet (PCL3)
[4] HTML
[5] DC

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