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Upgrade Record Event History

When you upgrade from an older version of Collect! you may see the Upgrade Record Event History progress screen during the upgrade. This indicates that your contacts are being updated to synchronize with the new functionality of contact plan events.

Record Event History enables you to specify whether or not contacts are created when contact plans run. Behind the scenes, each contact has this switch set. During the upgrade, pre-existing contacts are set with the new switch.

This may add a considerable amount of time to your upgrading process, but only the first time you upgrade since this feature was introduced.

Estimate - 700,000 contacts take an average 30 minutes to upgrade.

See Also

- Upgrading Topics

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