Technical Support For Non-Members

Please review our Support Policies and Procedures for an overview of our Technical Support offerings, and how to contact us with a technical issue.

Access to affordable technical support is one of the benefits of annual Collect! Membership; Members enjoy technical services at higher priority and a significant discount compared to non-Members. Members also have access to our Member's Center and can use our web based 24/7 Support Ticket System and receive priority responses from our technicians. Members can track tickets and their progress at any time from any place at their convenience.

Interested in purchasing a Membership contract? Please fill out the form below and we will follow up with you shortly.

Apply for Collect! Membership
Name *
Company
Phone
Email *	Please enter the original e-mail address we have on file for your company when you first purchased our software.
License/Member ID *	Your License/Member ID is accessible from the Sign On form when you sign on as a Collect! administrator (99/99 by default). Your License/Member ID can also be found when you pull down the Help menu and choose About if you are using CV11.2.6 or later.
Comments

Notes: - * means 'required field' - To find your License ID in Collect! choose License at the Sign-on form when signed on as a Collect! administrator. - Collect! Support is limited and defined at www.collect.org/whatissupport.html. - Use of Collect! indicates acceptance of our terms at www.collect.org/legal.html. - We reserve the right to refuse service.

	WHAT'S NEW
	* May 14, 2012 - Collect! Version 11.5 Build 1.5 maintenance release published with several very useful optimizations. * April 25, 2012 - Collect! Version 11.5 Build 1.4 maintenance release published with Letter Service enhancement and several optimizations. * March 27, 2012 - Collect! Version 11.5 Build 1.3 maintenance release published with important Billing Tree correction and several optimizations. * February 22, 2012 - Collect! Version 11.5 Build 1 released with many new features, including the new Phone record for storing unlimited phone numbers. * January 31, 2012 - Collect! Version 11.4 Build 3.8 maintenance release published with predictive dialer and upgrading corrections. * January 4, 2012 - Collect! Version 11.4 Build 3.7 maintenance release published with tray printing correction. * December 28, 2011 - Collect! Version 11.4 Build 3.6 maintenance release published with important Export Database fix and Scheduler enhancement. * December 20, 2011 - Collect! Version 11.4 Build 3.5 maintenance release published with auto dialer correction. * December 13, 2011 - Collect! Version 11.4 Build 3.4 maintenance release published with several important optimizations. * November 17, 2011 - Collect! Version 11.4 Build 3.3 maintenance release published with several very useful report writer enhancements and a notes display optimization. * November 14, 2011 - Collect! Version 11.4 Build 3.2 maintenance release published with important CBR fixes and several optimizations. * October 19, 2011 - Collect! Version 11.4 Build 3 released with new features: importing client payments and contacts, unlimited web host client access, integrated client management and more. * August 30, 2011 - Collect! Version 11.4 Build 2.5 maintenance release published with several important optimizations for search/replace notes, import default value and more. * August 18, 2011 - Collect! Version 11.4 Build 2.4 maintenance release published with several useful enhancements and optimizations. * August 9, 2011 - Collect! Version 11.4 Build 2.3 UPDATE published with important correction to the utilities used for Version 8 or 10 automated upgrades. * July 13, 2011 - Collect! Version 11.4 Build 2.3 maintenance release published with important CV11 Server update and several optimizations. * July 6, 2011 - Collect! Version 11.4 Build 2.2 maintenance release published with important upgrade enhancements and several optimizations. * June 27, 2011 - Collect! Version 11.4 Build 2 released with easy automated upgrades, a new database engine and much more! * May 12, 2011 - Collect! Version 11.3 Build 11 released with several powerful new features and many optimizations. * March 10, 2011 - Collect! Version 11.3 Build 10 released with new features and several optimizations.

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Everything you need is right there on the Debtor screen, and you can execute almost every available option without leaving the Main Menu saving time and eliminating the use of unnecessary keys.

Frank M. Sleiman -- North Financial Collection Services, Inc.

How To Reach Us


Email	sales@collect.org support@collectsoftware.cc
Phone	250-391-0466 800-661-6722
Fax	250-474-2622
Mail	Comtech Systems Inc. Box 2761, Port Angeles Washington, USA 98362-0332