Collect! Partners

Unlike our competitors we don't lock you into only one choice for partner. Collect! can link to virtually any external system. Real Time, Scheduled Batch, Ad Hoc ... whatever you want ...

Below is a listing of some of the partners Collect! works with. If you have suggestions or ideas about any other systems or organizations that you would like Collect! linked with please do not hesitate to contact us at 800-661-6722 or 250-391-0466 and ask about our software development services.

Letter Service Bureaus

Focus1

FOCUS1 is a leading provider of collection letter and billing statement printing and mailing services, and has partnered with Comtech to enable a seamless interface with Collect! for letter development and data services. The FOCUS1 proprietary approach to data hygiene can virtually eliminate return mail, find more correct addresses and debtor contact information, and get your mail delivered the first time. FOCUS1's added services can dramatically reduce your letter cost. Please contact us for more information on FOCUS1 and to get a data test run and analysis of your file through the FOCUS1 system.


PLD Group

The PLD Group offers a comprehensive suite of services from processing print and mailing statements, collection letters, marketing announcements, and recall letters to analyzing and collecting all undeliverable (returned) mail. Our clients have come to depend on us to ensure bills and statements get where they need to go quickly, within a format that is easy to read. The result is optimizing cash flow while reducing administrative cost by using personalized statements geared to the internal elements of the Collect system. As the USPS puts more restrictions on mail delivery, we work with the client through education and reporting to ensure proper postal delivery including the unique service of not mailing statements that is determined at the USPS to be 'undeliverable.'


RevSpring

RevSpring provides collection data management, high-speed laser printing and mailing services nationwide. We have established a collection software interface with Comtech to service collection agency customers throughout the country. Our unique Intelligent Collection Letter (ICL®) system was designed to allow collection agencies to focus on their core competencies of debt collection, while outsourcing the printing and mailing of their collection notices. ICL® will reduce your monthly mailing costs, reduce return mail and even increase the amount of letters that get delivered!


CompuMail

Founded in 1992, CompuMail specializes in printing and mailing letters exclusively for the collection industry. CompuMail prints and mails collection letters for more than 400 collection agencies, debt buyers and in-house collection departments in the United States and Canada. Our clients collect all kinds of delinquent receivables from medical accounts, checks and student loans to bankcard, telecommunications and retail. As one of the largest companies in our field, CompuMail is a privately held corporation headquartered in Concord, CA with mail production facilities in San Francisco, CA, Trenton, NJ and Indianapolis, IN. Regional sales offices are located in Austin, TX, Chicago, IL and Indianapolis, IN.


Financial Imaging

Financial Imaging, founded in 1964, is continually recognized by its clients for the highest level of customer service to the collection industry. Your letter requests and revisions are made very quickly to ensure you are always in compliance. Our client's return mail is significantly reduced using proprietary software. You will always get excellent quality, confidentiality, security, service and delivery for your data and letters. All letters are mailed from our facility in the southeastern United States for very quick delivery within and outside the southeast.


Bing

Bing is a sensational way to conveniently and securely post mail directly from Collect!. By simply clicking the Print button in Collect, mail is beamed electronically to a Bing mailing house and automatically printed, folded, enveloped and posted with Australia Post the very same day. Accounts with email addresses can receive a PDF of the letter directly to their email instantly.

A complete copy of each letter is kept inside Collect! for instant retrieval.

Dialers

tcn - Your Voice Everywhere

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its "always-on" cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit www.tcnp3.com or follow on Twitter @tcn.


T-Max Dialer & Communications

With T-Max, your company has a wide variety of dialers at your disposal. With the Predictive Dialer, it is great for collections and sales. You can have your agents on the phone with a live contacts every 5-20 seconds using a much more efficient dialing method than other dialers widely used. Our dialers will make your 5-10 agent operation perform like a 20-40 agent operation for a fraction of the cost of hiring all those extra free Trial agents. You can dial a large volume of phone numbers in a very short amount of time producing large amounts of call backs and transferred calls. The Voice Broadcast is also great for emergency alert messages and great with schools, Like informing of school closings and new events. With the Voice Broadcast it is great for spas, doctor's offices and appointment reminders. With the inbound blend you can have all your agents logged into Predictive Dialer taking all calls from the Voice Broadcast Dialer, letters, e-mails, and any other communications you sent. With the Live Contact Web Form you can have your dialer immediately call anyone on your web site after they fill out the form and push the send button. This allows you to connect directly to your new lead. Call us today to get started at 620-607-0249.


Global Connect Strategic Voice Messaging

Global Connect offers a fast, easy, cost-effective way to increase portfolio penetration and collector efficiency. With their web-based Strategic Voice Messaging System, collectors can increase normal contact rates without the expense of changing current infrastructure. Other features include IVR link back for right party contacts to connect to agents, and real-time, detailed, customized reports that can display the results of your Global Connect messaging campaign while it takes place. Collect! offers an integration module report and electronic data interchange for the Global Connect service through our Member's Center. Contact us for more information!


Noble Systems Corporation

Noble Systems Corporation is a world leader in customer contact center technology. Every day more than 30,000 agents sit down to work at a workstation powered by Noble Systems. From the company down the street, to such far away places as Finland and Australia, those agents amazingly handle millions of customer contacts each day, and every one of those calls is handled in the most efficient manner possible.


http://www.iatsmartdial.com/

IAT - Stop imagining what a 300% increase in agent talk time could do for your business and realize it. With IAT, tailored dialling solutions to fit your company's needs-whether large or small-are at your fingertips. Enjoy IAT's predictive dialer and outbound IVR technology using our hosted dialer services, site-premised systems or a combination of both.


Dial Connection

Dial Connection is a call center solutions provider providing innovative solutions for inbound/outbound call management. DPTS Enterprise, Dial Connection's flagship product, is a complete solution for the call center focused on efficient, robust solutions for the full-service collection agency.


Call center development Services

Providing the best in technology, customer support and pricing, Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all sizes. Our flexible rental offer makes advanced call processing technology available to call center owners who would otherwise face high start-up and implementation costs. And with the launch of Centcom 's 100% web-enabled Predictive Dialling solution in 2003, CCDS has made call center technology even more affordable. To achieve your business goals you no longer need to spend thousands of dollars on telemarketing hardware. Receive the versatility and cost benefits of Predictive Dialling without the need for additional hardware-all you need is an internet connection and a standard phone line!

Please Contact: Raymond Poulin at 514-731-5046, extension 225.

Credit Bureaus

Equifax logo

As our business grows faster and more complex, there is a constant need to say who we are and what we stand for--a common purpose that guides us in everything we do. This common purpose begins with a belief that a business whose principal product is information must set an unparalleled standard for integrity. For over 105 years, that has been the Equifax legacy. We call it doing business THE EQUIFAX WAY-our operating principles and our business values.


Experian Logo

Experian helps organizations find the best prospects and make informed decisions to personalize and develop customer relationships (CRM). We support the direct marketing, business information, decision support and outsourcing requirements of over 40,000 organizations. We also help consumers: more than six million people a year purchase our credit report products and automotive history information.


TransUnion

TransUnion LLC is the global provider of information and decision-processing services, maintaining one of the largest databases of consumer credit information in the world. With more than 4,000 employees worldwide, the company serves a broad range of industries including financial and banking services, insurance providers, mortgage and real estate services, direct marketers and retailers, collection agencies, communication and energy companies, and healthcare facilities. TransUnion serves all 50 states and multiple international markets through its own sales offices and independent credit bureaus. TransUnion is a privately held corporation.


Baycorp

Baycorp Advantage is a total solutions provider offering you a complete range of products and services encompassing each stage of the customer life cycle.

ACH and Payment Processing

Billing Tree Logo

For more than a decade, BillingTree has been committed to understanding the marketplace and growing payments with technology, to help clients grow their business. With a suite of products to fit a company's needs, and a reputation for dependable customer service, BillingTree offers comprehensive value that clients have come to rely on.

Because technology is embedded in everyday life - It's how people Learn, Explore, Shop, and Manage their finances. It's how you operate your business. Which is why BillingTree is a tech-focused payment solutions provider committed to offering innovative card-not-present payment solutions to make processing payments easier for your company.

A leading payment processor and payment solutions provider, BillingTree's client-first approach, commitment to compliance and seamless integration with operating systems ensures balance between protection and profitability. Choose from our continually optimized suite of products and services for the solution that fits your company and consumer needs. Manage daily activity through our intuitive payment portal. Get the job done efficiently and get paid quickly, with products and services that work.

Phone: 877.424.5587 Web: www.mybillingtree.com


Fundtech Logo

TotalTransact by Fundtech makes processing electronic payments faster and more accurate for your collections business. TotalTransact provides convenient, multi-channel payment acceptance, initiation, and depositing services. The TotalTransact suite delivers a powerful set of flexible and cost-effective payments tools that speed time to market, reduce financial risk, and improve profitability. When integrated with Collect!, TotalTransact dramatically enhances the ability of merchants and corporations to accept multiple forms of payments across their customer channels.

POST bill pay provides many features and benefits to you and your customers.

The Benefits for your business include:

  • Reduces costs in bill delivery and payment.
  • More collection channels: in person, by phone and on the Internet.

Merchant e-Solutions Logo

Merchant e-Solutions (MeS) is an innovative, Internet technology focused payments company providing a full-service payment platform for financial institutions, merchants and developers. By combining the latest technology and industry expertise with a customer centric focus, we continue to innovate easy-to-use solutions for the payment industry. For more information, go to: http://www.merchante-solutions.com


RevSpring

RevSpring provides collection data management, high-speed laser printing and mailing services nationwide. We have established a collection software interface with Comtech to service collection agency customers throughout the country. Our unique Intelligent Collection Letter (ICL®) system was designed to allow collection agencies to focus on their core competencies of debt collection, while outsourcing the printing and mailing of their collection notices. ICL® will reduce your monthly mailing costs, reduce return mail and even increase the amount of letters that get delivered!


PDCFlow

PDCFlow is a leading provider of comprehensive Accounts Receivable practice management and consulting services. They set the standard for customer service, information management, reporting, and technology. They are committed to providing high quality cash accelerating solutions and outstanding service, which insures their customers a successful and prosperous experience.

Their goal is to help their customers experience success. To accomplish this they have created an environment that offers agency customers / patients multiple, easy methods to pay by any payment source, while positively enhancing their experience of resolving the obligation.

PDCFlow is a cloud based payment processing service founded in 2005. PDCFlow allows companies new to merchant processing to accept credit cards and ACH transactions for payment, via the phone, internet or on the go with mobile devices.

PDCFlow compliments existing merchants with features designed to reduce receivables and tremendously increase cash flow. They actively assists U.S. based businesses and organizations nationwide, including but not limited to, utility companies, medical facilities, and the accounts receivables management industry.

A Delaware limited liability company, PDC Pay Data Center, doing business as PDCFlow, is owned and operated by Beyond Investments, Inc.


Payscout Logo

Payscout is a global payment processing provider specializing in the Accounts Receivable industry for both domestic and international agencies. We offer multi-currency processing solutions in regions such as Australia, Europe, Canada, and the United Kingdom just to name a few. We provide a wide variety of processing solutions including Credit and Debit Cards, ACH/Check by Phone, Web Payments, Remote Deposit, and much more. Our clients include some of the best known agencies in the country, most of which have been with us for many years. We provide continuous monitoring of your account to minimize chargebacks, transaction down-grades, and other issues which, if not properly monitored and managed, can lead to significantly higher costs.

With multiple providers and options to choose from we're able to place you in the solution that best suits your company's needs. Not only do we provide accounts to large well established agencies, but also to small and WELL QUALIFIED startup agencies as well. We offer competitive rates and provide custom price quotes if you're already accepting credit cards.

As a proud partner of Collect! you will be seamlessly integrated with Payscout's merchant services. We facilitate this process for you from start to finish.

Benefits of Processing with Payscout:

  • No Set Up or Activation Fees
  • No Cancellation or Early Termination Fees
  • Competitive Pricing
  • International Processing Solutions
  • 24/7 Technical Support
  • Custom Price Quotes if Already Accepting Credit Cards
  • Increased Payment Security Through our PCI Compliant Gateway
  • And much, much more!

Apply Online Now for a Payscout Merchant Account!


BPay

BPay has helped make the lives of millions of bill-paying Australians easier, allowing bills to be paid quickly and securely, 24/7 through an Internet or phone banking service. In 2009, over 264 million payments were made using BPAY.

Collect can generate secure BPay check-digits onto your letters , emails or SMS.


Post Billpay

POST billpay provides many features and benefits to you and your customers.

The Benefits for your business include:

  • Reduces costs in bill delivery and payment.
  • More collection channels: in person, by phone and on the Internet.

Collect! can print Australia Post barcodes directly onto your demand letters.


Skip Tracing

e bureau

eBureau offers Accounts Receivable Management professionals highly accurate, custom predictive scoring and powerful skip tracing information services that help maximize profit-per-account. These solutions guide mail, telephone and resource allocations to increase cash flow rates and lower costs.

eScores for Collections: Superior Results Through Predictive Scoring

eBureau provides receivables management firms the most advanced scoring solutions available in the market. Our collections eScores are highly effective at predicting collection probability, returned mail and other key outcomes in order to maximize overall profitability per account.

Score 100% Of Your Accounts

eBureau's unique methodology enables receivables management professionals to score and prioritize every account. eScores take into consideration over 50,000 variables that account for the "contact-ability" of a debtor as well as the debtors ability to pay. With eScores, there is no such thing as a "no-hit," enabling a comprehensive score-driven strategy.

eLink, eBureau's Powerful Skip Tracing

In conjunction with eScores, eBureau offers eLink, a comprehensive, highly flexible and affordable skip tracing information service that lets you select only the information you need.


Accurint

Accurint® is a LexisNexis® service that brings data to life. Accurint provides information products that allow organizations to quickly and easily extract valuable knowledge from huge amounts of data. These innovative products are made possible by integrating powerful technology, tens of billions of data records on individuals and businesses, and proprietary data-linking methods.


Mass Logo

Mass-IT MASS INQUISITOR - Collection and law enforcement agencies require access to accurate and reliable information to local individuals or businesses. Having real-time, on-line access to up-to-date telephone company directory assistance and Social Security databases, can provide vital information and leads to support collection activities. MASS INQUISITOR provides easy, yet powerful directory assistance searching capabilities using a sophisticated searching algorithm that only requires a few letters of a person's last name.

Download a PDF copy of our brochure here. For further information Visit our website www.mass-it.com Email sales@mass-it.com or call Office: 770-965-0505


DB Logo

D&B (NYSE:DNB), the leading provider of global business information, tools, and insight, has enabled customers to Decide with Confidence for over 160 years. D&B's proprietary DUNSRight™ quality process provides customers with quality information whenever and wherever they need it. This quality information is the foundation of D&B's solutions that customers rely on to make critical business decisions. Customers use D&B Risk Management Solutions to mitigate risk, increase cash flow and drive increased profitability; D&B Sales & Marketing Solutions to increase revenue from new and existing customers; and D&B Supply Management Solutions to identify purchasing savings, manage risk and ensure compliance within the supply base. D&B's E-Business Solutions help customers convert prospects into clients faster.


Acxiom's Logo

Acxiom provides public record access technology that helps Americans protect themselves, their businesses and their communities from risk. Whether it's the national authorities looking for terrorists, skip tracers attempting to locate debtors or banks preventing identity fraud, Acxiomoffers the data and technology to get the job done.


Document Imaging

Practical Programs

Practical Programs' Dv Scan integrates with Collect! to automate the process of attaching scanned images to account records. With the click of a button, you can assign the document on your scanner bed immediately to the account. Collect! users can then quickly pull up the the documentation associated with an account without resorting to digging through boxes or filing cabinets, speeding processing time on the phone and improving customer satisfaction. Review the DV Scan web site to review and buy the software.


Off Site Backup Solutions

Mozy Logo

Backup of the Collect! database is a best practice for running your collection business. Comtech highly recommends that you have a backup process in place to secure the key data that feeds your business, as catastrophic hardware or operating system failure is a risk that can be managed. Should you want to automate data backups with a service available over the Internet, we recommend the MozyPro service. As an exclusive offer for Collect! Members, we can offer a 15% discount on signups for new or additional Mozy services. Please review the MozyPro service site for more details, and contact a Collect! Members Service representative for assistance in configuration.


ESilo

eSilo provides managed Data Disaster Recovery Solutions to over 5000 Small to Medium and Enterprise sized businesses around the world.

Any size organization can benefit from eSilo's data storage technology and managed services as the disaster recovery solutions can be customized to any IT environment. Whether storing gigabytes or terabytes, eSilo reliably protects valuable information including: file servers, databases and emails on servers, pc's, laptops etc., no matter the location on a scheduled basis that is consistent, secure, reliable and affordable.

External Reporting

Client Access Web

ClientAccessWeb, a product of Applied Innovation, can provide Collect! agencies with a secure method to check balances and account activity with clients, report payments, request for cancellations, and run any report online. Statistical and inventory reports are easily streamed, and clients are also able to upload files and place new accounts for collections with customizable Entry Templates. Fully integrated with Collect!, ClientAccessWeb can help you mainstream all communications with clients while keeping them happy so you can focus on what you do best Collect.



YGC-Logo

You've Got Claims Automated Collection Control, Inc. (ACC) was formed in 1990 by Stevan Goldman and Jeffrey Zuck.

With the emergence of the Internet as a viable business tool in the late '90s, ACC renamed its EDI service to "YouveGotClaims.com", and initiated YouveGotClaims.com as a tool to help participants in managing the thousands of claims that were being processed and sent between those with claims to forward and their service's nationwide. Today, over 800 participants, including senders and receivers, are enjoying the power of YouveGotClaims.com, processing tens of thousands of claims every month.



metrictracker Logo

Metric Tracker works with collection operations and finance companies to automate existing reports or introduce new and novel reports and analytical tools to improve collections performance / efficiency and to reduce data compilation and report production time and costs. Metric Tracker's team of database professionals and collections industry focus allows us to quickly streamline and improve analyses of your portfolio and of your production (calling / lettering / legal) activities. MetricTracker is fluent with the Collect! data model and database access protocols in order to hit the ground running for your next analytics initiative.

Consultants

Learn.net is in the training business! We build software applications for interactive learning from classroom-to-desktop-to-mobile. Our rapid authoring platform generates interactive videos which can be played on most mobile devices. Our latest solution, Eterna, automatically delivers compliance and best-practices test questions to call center employees, such as debt collectors. Eterna is intelligent and issues individualized test questions based on a learner's "weakest" competency, thus raising the proficiency level of the entire group as quickly as possible. Trainers and Compliance Officers have access to detailed reports listing their employees' ranking, test scores and compliance scores.

Collect! has integrated the Eterna application to facilitate automated compliance testing and certification of debt collectors. When Collect! customers sign up for Eterna, they receive access to FDCP, HIPAA, State Regulations, SCRA and other tests at no additional cost. For more information, go to http://www.learn.net/eterna. To sign up, click here.


Credit Bureau Strategy Consulting, LLC Whether you are a Collection Agency, Debt Buyer, Attorney or Compliance Professional, CBSC's services are designed to help mitigate litigation and regulatory risk resulting from inaccurate or incomplete consumer credit bureau reporting. FACTA 312 will require all companies that furnish data to the consumer credit bureaus have specific compliance policies and procedures in place to evaluate their data for accuracy and integrity before, during and after their monthly bureau files are sent. CBSC can provide Collection Agencies with the knowledge and tools required to comply with FACTA 312's Credit Bureau Reporting Data Accuracy & Integrity requirements for building a comprehensive compliance process, as well as develop ongoing compliance processes and reviews. CBSC also provides portfolio purchase due diligence guidance to help Agencies identify the financial and regulatory risks that may result from both the prior owner's bureau reporting policies and the Agency's own internal reporting process.

How Important Is It?

Recently major financial institutions began to see disputes grow exponentially each month. By the time a handful of the larger reporting issues were identified and addressed, over $22 BILLION dollars in potential regulatory fines were avoided.

What CBSC Can Do For You…

  • Work with ALL consumer bureaus to implement accurate reporting, and correct prior reporting issues
  • FACTA 312 and Red Flag evaluations, upgrades and compliance
  • Help you convert from Metro to Metro 2 formats for FCRA compliance
  • Develop and manage mandatory data audits processes and maintain audit documentation
  • Work with you to evaluate financial and regulatory risk related to credit bureau reporting before portfolio purchases or sales
  • Manage all aspects of your credit bureau relationships
  • Not reporting yet? CBSC can get you started!

Peacock Consulting Specialists in the collection industry, Peacock Consulting's goal is to help your agency become more efficient by improving your existing processes and eliminating re-work. We were founded with a focus on the implementation of and providing software for ACA International's Professional Practices Management System (PPMS) and providing those services is what we're best known for. We're more than just PPMS, though; whether you need assistance with PPMS, Agency Management, Collection Workflow, or IT consulting, we have the experience and technical know how to help you achieve your highest goals.


RZD Investigative Group Consumer Skip tracing, Commercial Skip tracing, Internet Skip tracing, Asset Searches, FDCPA Consulting services. RZD Investigative Group offers a full range of Skip trace services and consulting. Call RZD and see how they can assist you in creating your own skip trace department or training your existing staff to enhance their current skills. RZD offers solutions for both large and small companies.

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