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Contact Management

Process large numbers of accounts quickly and efficiently with Collect!'s time-saving and versatile contact management. Set up customized collection strategies uniquely tailored to your business model.

Apply your collection strategies manually, or batch process scheduling with Collect!'s exceptional contact management automation. Schedule letters and phone calls, post fees, write notes and set status codes. And what's more? Track promises, monitor forwarded accounts, activate or close an account, allocate workloads, forward accounts to different desks, alert operators of tasks to be performed and edit information on the Debtor form.

Conveniently run batches of prescheduled tasks behind the scenes if they don't require an operator's attention. Queue collectors' assignments in Collect!'s highly effective and adaptable To Do List. Sort and manage the work queue with several popular options - schedule by priority to manage a client blitz, or sort by dollar value, status and other criteria. Review a complete history of all communications made to a debtor at any time. Manage your Client contacts with the same versatile and high-performance tools.

  • Layout and implement collection strategies according to your business model
  • Schedule reviews, promises, calls, letters and more
  • Schedule next action on a whole series of actions
  • Forward accounts to any desk or work queue instantly
  • Efficient collector work queue
  • Ultra flexible contact management and collection strategies
  • Automatic checks to ensure collector account follow up
  • Auto trigger status by timelines
  • Automated collection strategies
  • Rule based contact management
  • Track and schedule communication with related internal and external parties
  • Maintain complete contact history
  • Email, sending and history
How To Reach Us

Phone:800-661-6722
Email sales@collect.org
support@collectsoftware.cc
Phone 250-391-0466
800-661-6722
Fax 250-474-2622
Mail Comtech Systems Inc.
Box 2761, Port Angeles
Washington, USA
98362-0332


Quote Each time I turn to you folks for assistance, I leave even more impressed with the time and attention you have for the issues encountered by our operation.

Vince Neary, President -- Keltic Collections

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WHAT'S NEW
***** May 2, 2008 - Collect! Version 11.2 Build 13.2 maintenance release published with important fixes. ***** April 22, 2008 - Collect! Version 11.2 Build 13 released with new features and optimizations. ***** April 15, 2008 - Collect! Version 11.2 Build 12.4 maintenance release published. ***** March 27, 2008 - Collect! Version 11.2 Build 12.3 maintenance release published. ***** March 25, 2008 - Collect! Version 11.2 Build 12.2 maintenance release published. ***** March 20, 2008 - Collect! Version 11.2 Build 12 released with new features and optimizations. ***** March 12, 2008 - Collect! Version 11.2 Build 11.3 maintenance release published with an important CBR fix. ***** March 3, 2008 - Collect! Version 11.2 Build 11.2 maintenance release published. ***** February 11, 2008 - Collect! Version 11.2 Build 11 released with handy new features and many optimizations. ***** January 23, 2008 - Collect! Version 11.2 Build 9.6 maintenance release published. ***** January 16, 2008 - Collect! Version 11.2 Build 9.5 maintenance release published. ***** January 9, 2008 - Collect! Version 11.2 Build 9.4 maintenance release published. ***** December 21, 2007 - Collect! Version 11.2 Build 9.3 maintenance release published with an important security fix. ***** December 11, 2007 - Collect! Version 11.2 Build 9 released with new features, important security enhancements and many optimizations. ***** November 15, 2007 - Collect! Version 11.2 Build 8 released with new features and many optimizations. ***** October 15, 2007 - OpenSSL updated with security fixes for all Collect! versions. Maintenance patches CV8.2.16.41, CV10.2.16.41 and CV11.2.5.2 released.