TCN Select Function

This screen located by the menu path "Tools\Batch Processing\Process TCN Campaign is the where you direct the system to either create a call list to send to TCN or retrieve campaign call results from TCN. Select the function you would like to perform by clicking the radio button beside your choice.

The two functions are labeled as follows:

• Schedule Calls
• Download Report

TCN Select Function

Schedule Calls

Select the Schedule Calls option to generate and send a call campaign to TCN to be run.

See the Help topic, Scheduling a Call Campaign, for detailed steps.

Download Report

Select the Download Report option to retrieve your campaign call results report from TCN.

See the Help topic, Processing Results from Call Campaigns, for detailed steps.

Help

Select this button for help with the TCN Select Function screen and links to related topics.

Back

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Next

Select this to proceed with the process.