Payment Account Information

The Payment Account Information screen is where card and check data is stored for payment processing.

If a Payment Account is linked to an existing payment plan, then it is recommended to edit the information rather than creating a new record.

Payment Information can be accessed via the "Pymt Accts" button on the Debtor form or the "Payment Accts" button on the Client form.

Payment Account Information: Check/Bank/ACH

Payment Account Information: Credit/Debit Card

Account Type

The type of payment information stored. It is either "Credit/Debit Card" or "Bank/ACH."

Account

For checks, this contains the bank account number.

For cards, this contains the encrypted value of the card number.

At present, the only way to update this value is via the Debtor Consumer Portal.

Routing/Transit

This option only appears if the Account Type is Bank/ACH.

For US, this is the Routing number for the bank.

For CA, this is the Transit number for the bank.

Last 4 Of Acct

This option only appears if the Account Type is Credit/Debit Card.

Displays the last 4 digits of the card number.

Cvv/Institution

For checks, in CA, this contains the bank Institution number.

For cards, this contains the encrypted value of the card's CVV number.

Cvv Sent

This option only appears if the Account Type is Credit/Debit Card.

CVV numbers must be sent the first time a card is submitted to the gateway. Once done, the box will automatically check itself.

At present, the only way to update this value is via the Debtor Consumer Portal. Once updated, the box will automatically uncheck itself.

Bank Acct Type

This option only appears if the Account Type is Bank/ACH.

Select the applicable account type for the bank account.

Commercial accounts need to be set to Business Checking.

Currency

Select the currency that the payment is to be processed in.

The value must match the currency of the account or Company Detail form.

Expiry Date

This option only appears if the Account Type is Credit/Debit Card.

The expiry date for the card. If a card expires, and the card number is not changing, you can obtain the new expiry date and update it here. Alternatively, the information can be updated via the Debtor Consumer Portal.

Name On Account

The full name as it appears on the card or bank account.

Billing Address

The full street address as it appears on the statement.

Billing City

The city as it appears on the statement.

Billing State

The state (province) as it appears on the statement.

Billing ZIP

The zip (postal code) as it appears on the statement.

Billing Country

The country where the bank account is located.

User 1

User-defined field.

User 2

User-defined field.