The Collect! Member Resource Center is there when you need assistance 24/7/365. Online Help and the access to the technical Support Ticket system are always open. Our technicians are on 3 continents to better serve world-wide needs in any timezone.
“ Hosted Collect! has saved us time, money, and worry on IT. We no longer have to concern ourselves with keeping a server up and running, replacing aging hardware, managing database backups and facilitating remote access for management/offsite employees. Maintaining a stable internet connection is all that is needed to keep our agents connected and productive. ” John Y.

System Db Error -6

S_INVADDR -6

Invalid database address.

Collect! has supplied an invalid database address.

First steps to try to resolve this issue:

1. Get everyone out of Collect!

2. Shut down and reboot your server.

3. Start Collect! again.

4. If the error occurs again right away, please refer to the Collect! Application Log for details. The logs may give you the answer you need.

tip.gif To access the Application Log, select System from the top menu bar and then select Diagnostics, Application Log. Ensure that the choice, Database, is selected with a check mark.

If your issue is still not resolved, please report the error to Collect! Technical Services. Please be prepared to outline the exact steps you took to produce the error so that we can help resolve it as quickly as possible.

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