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Find By Phone

This Find By option searches for Phone numbers that match the data you entered.


Find By Phone prompt

A list of matching records will be displayed.


Find By Phone results

Selecting OK while leaving the prompt empty will cause Collect! to display ALL records.

This function searches all Debtor records looking at all four Phone fields for matches. Then, before leaving the Debtor record, Collect! will look at all Cosigner/Other records, searching all four Phone fields for a match that fits the search criteria.

If Collect! finds any matches, it displays a list of the matching records.

For example to find all instances of 214-777-8898 type '214-777-8898'.

To search for a set of numbers in the middle of a phone number, type *777 (or whatever you need). The asterisk [*] tells Collect! to search all Phone fields for a number containing the Find By Phone criteria.

For example, if you know there's an area code you are looking for such as '214-777-8898', you could type '*214' and it will come up with both '214-777-8898' and '250-214-7986'.

Searching with [*] is a lot slower than just typing the first few characters of the desired Phone number because the system has to read every single key and search it for matching characters.

There is a difference in using the Find By Phone when you have entered your phone numbers inconsistently. Numbers entered as '(214) 777-8898' are actually different than '214-777-8898' when compared for a match. It is important to enter all phone numbers in a consistent way.

When the list is displayed, you can immediately start typing the exact Phone number you wish to find and Collect! will scroll through the displayed list to move you to the specific Phone number you may be looking for.

Once the row with your Phone Number is highlighted, press ENTER or select the row with your mouse and Collect! will open the Debtor form. If the Phone Number you selected was in one of the cosigner/other records, the debtor to whom the cosigner/other record belongs will be displayed.

When you are ready, you can either back all the way out and return to what you were doing, or you can return to the list and select another row to work.

If you go too far, select Browse Find By Phone again and Collect! will retain what you previously searched for. This helps speed up your lookups.

Once you Cancel the list, or back out to another form, the matching Phone numbers list will be released.

See Also

- Find By

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