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# Collect! by Comtech Systems Inc.

credit + debt collection software by Comtech Systems Inc.

## Sitemaps

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## Posts

- [Collect! Version 13.6 Released](https://www.collect.org/news/collect-version-13-6-released/) - Collect! Version 13.6 is now available for upgrade. Your data, automations, configurations, and customizations will move seamlessly to the new version. That means that you can upgrade to Version 13.6 and continue to work exactly as before until you invoke the new functionalities by adding settings. We propose that you upgrade to Version 13.6 as
- [May 2026 Collect! User Newsletter](https://www.collect.org/news/may-2026-collect-user-newsletter/) - In this issue: Texting Program Updates Collect! Payments & Convenience Fees Collect! US Skip & Score Program Coming Soon: New Look for the Website User Conference June 11 User Tip: Schedule Email Reminder for Expired Cards Release news Texting Program Updates Carriers Allow Long Code for Collection Texts Texting plays an essential role in consumer
- [March 2026 Collect! User Newsletter](https://www.collect.org/news/march-2026-collect-user-newsletter/) - In this issue: Net Promoter Score Survey Results New Program Updates New API Request Tool Online User Conference June 11 Charge for payment integrations outside of Collect! Payments User Tip: New AI Tool in Member Center Release news Net Promoter Score Survey Results Thank you to everyone who took the time to respond to our
- [January 2026 Collect! User Newsletter](https://www.collect.org/news/january-2026-collect-user-newsletter/) - In this issue: Collect! Skip and Score Program Collect! Payments Technical Services Change Updated ACA State Guides Review Collect! on Capterra User Tip: Consultation Service Offer Release news Collect! Skip and Score Program Leverage Intelitech and Transunion data through Collect! Collect!’s Skip Tracing & Scoring Program Powered by Intelitech offers high-quality skip, score or skip+score
- [November 2025 Collect! User Newsletter](https://www.collect.org/news/november-2025-collect-user-newsletter/) - In this issue: Collect! Payments – a Powerful Upgrade Texting Use Case Metabase Dashboard Option Next: Operator Portal News: New General Manager Release news Collect! Payments – A Powerful Upgrade Users will be moved to this improved payment processing solution Better pricing by pooling all Collect! users’ processing volume Development and maintenance focus on this
- [September 2025 Collect! User Newsletter](https://www.collect.org/news/september-2025-collect-user-newsletter/) - In this issue: New Payment Processing Sept 23 Webinar Recording Current Betas: Payment Processing, Consumer Portal V2, AI agent Starting Development: Xero, PayTo, Operator Portal 2 New Reports: Statement of Statements, Unsubscribe Report Visa/Mastercard Merchant Code 7322 User Tips: Common Social Engineering Tactics Release news New Payment Processing Sept 24 Webinar Recording Available View Rodd
- [July 2025 Collect! User Newsletter](https://www.collect.org/news/july-2025-collect-user-newsletter/) - In this issue: User Conference Session Recordings White Label Beta Opportunities Update on Payment Processing Rewrite 5 New Reports Consumer Portal Re-Registration Contact Plan ACA State Guide Updates User Tips: Set Time Zones by Zip Code with North American Daylight Savings Time Release news User Conference Session Recordings Recordings and Slide PDFs in Member Center
- [May 2025 Collect! User Newsletter](https://www.collect.org/news/may-2025-collect-user-newsletter/) - In this issue: User Conference Program June 19 Payment Processing Through Collect! Update on Payment Processing Rewrite Texting Compliance Have Your Say on Capterra User Tips: WIP List Setup Options Release news User Conference Program June 19 Program and Registration Mark June 19 on your calendar for the annual Collect! Virtual User Conference. PST/EST Topic
- [September 2024 Collect! User Newsletter](https://www.collect.org/news/september-2024-collect-user-newsletter/) - In this issue: 2025 Support & Pricing Announcement Updated Client Portal New Inventory Management Tools Integrated Payment Gateways User Tips: Support Tools & Procedures Release news 2025 Support & Pricing Announcement The following support & pricing changes will go into effect on January 1, 2025. Anypricing not specifically mentioned in this piece remains unchanged. Cloud
- [January 2025 Collect! User Newsletter](https://www.collect.org/news/january-2025-collect-user-newsletter/) - In this issue: New Pay-As-You-Go Short Code Texting Program Client Portal UI Enhancements New Import Success Report Variable Added to Interest Report Review Collect!, Get a Gift Card User Tips: Control Fields’ Background Color Release news New Pay-As-You-Go Short Code Texting Program Important short-code texting program change coming February 1 The Short Code Texting Program
- [March 2025 Collect! User Newsletter](https://www.collect.org/news/march-2025-collect-user-newsletter/) - In this issue: Virtual User Conference June 19 New SOC 2 Report and Bridge Letter in Trust Center Update on Payment Processing Rewrite Collect! Add-Ons in the Works Upgrading to Cloud or latest Premise User Tips: Account Segmentation Facility Release news Virtual User Conference June 19 Registration Available Mark June 19 on your calendar for
- [November 2024 Collect! User Newsletter](https://www.collect.org/news/november-2024-collect-user-newsletter/) - In this issue: Create Emails Within Collect! using Standard Template Report Generator Training Video Are You Optimizing Email? Review Collect!, Get a Gift Card User Tips: New stuff this year Release news Create Emails Within Collect! New Scenario Package ‘Email Template & Promise Reminder’ Collect! has created a scenario package that can be used as
- [July 2024 Collect! User Newsletter](https://www.collect.org/news/july-2024-collect-user-newsletter/) - In this issue: User Conference Recordings Consumer Portal Features Complete Email System Inventory Management Tools New partner: Channel Payments User Tips: CBR Report to Stop Reporting Medical Debtor in Specified States Release news User Conference Recordings Member Center/Training Videos/2024 Collect! User Conference. They will remain until they are replaced by next year’s recordings: Welcome &
- [May 2024 Collect! User Newsletter](https://www.collect.org/news/may-2024-collect-user-newsletter/) - In this issue: New Inventory Management Tool User Conference Registration Open Defend Yourself Against Common Social Engineering Tactics How to sign up for Collect!’s long or short code texting program User Tips: Tracking Bad Addresses Release news NEW! Inventory Management Tools Segment, assign and manage accounts the way you want Explore and use these new
- [March 2024 Collect! User Newsletter](https://www.collect.org/news/march-2024-collect-user-newsletter/) - In this issue: User Conference June 13 Access to Trust Center Leave Your Comments User Tips: Access Rights & Operator Security Release news User Conference June 13 for information on the 2024 Collect! User Conference. Enjoy from the comfort of your desk; participate as much or as little as you like Free for cloud subscribers
- [January 2024 Collect! User Newsletter](https://www.collect.org/news/january-2024-collect-user-newsletter/) - In this issue: SOC 2 Type II Report Available Now Inventory Management Tool Available Soon New Client Portal Score and Skip Integration Start New York State Passes Fair Medical Debt Reporting Act Texting Options TCN Switching to API Keys User Tips: Turning off Credit Bureau Reporting Release news SOC 2 Type 2 Report Available Now
- [Collect! is now SOC 2 Compliant](https://www.collect.org/news/collect-is-now-soc-2-compliant/) - security standard is a report that validates controls relevant to security, availability and integrity, confidentiality and privacy. A SOC 2 Type I audit confirms that required controls are in place. A SOC 2 Type II audit, which Collect! underwent, confirms that the required controls are in place and were consistently employed over a period of
- [November 2023 Collect! User Newsletter](https://www.collect.org/news/november-2023-collect-user-newsletter/) - In this issue: New Short Code Texting Program Consumer Portal Update What’s Next in Payment Processing SOC 2 Type II Update User Tips: Credit Bureau Reporting Resources Release news New Short Code Texting Program Code’ for short code texting from Collect! without having to maintain your own short code or vendor account. We intend to
- [September 2023 Collect! User Newsletter](https://www.collect.org/news/september-2023-collect-user-newsletter/) - In this issue: Member Center now enables payment information updates Convenient resource for state collection laws Update on texting with 10DLC and short code Expect review request from Capterra Tell Google about your experience User Tips: Control Files & Training Videos Release news Member Center now enables payment information updates Go to My Account to
- [July 2023 Collect! User Newsletter](https://www.collect.org/news/july-2023-collect-user-newsletter/) - In this issue: See us at ACA in Chicago Use TCN chat in your Collect! Consumer Portal Member Center now enables payment gateway configuration Use PDCflow’s latest technology New Client Portal ready for beta User Tip: New Help Docs and User Conference recordings Release news See us at ACA See you in Chicago July 26
- [May 2023 Collect! User Newsletter](https://www.collect.org/news/may-2023-collect-user-newsletter/) - In this issue: June 8 virtual user conference program Major outgoing email enhancement Major incoming email enhancement Comtech Member Center Portal now shows billing history New Client Portal ready for beta User Tip: Pre-Set management reports in Report Generator Release news June 8 virtual user conference program Customer Portal Demo, CBR Changes, Report Generator Enhancements,
- [March 2023 Collect! User Newsletter](https://www.collect.org/news/march-2023-collect-user-newsletter/) - In this issue: June 8 virtual user conference registration Update on texting options US Medical Debt Reporting Change Repay offers EFT for Canada RightSignature by Citrix integration Collect! Customer Portal Update Collect! Client Portal Update User Tip: Archiving Release news June 8 virtual user conference registration Registration link Free for cloud subscribers and members $99
- [March 30 Medical Credit Reporting Change Reminder and Collect! Process](https://www.collect.org/news/march-30-medical-credit-reporting-change-reminder-and-collect-process/) - We’re reminding everyone in the USA that the Credit Reporting regulation changes for Medical Debt effective March 30, 2023. Anyone who is on Version 13.5 or higher has the necessary features to accommodate this, as we built them into Collect! when we released the changes for the July 2022 regulation update that required agencies to
- [Collect! EFT and card integration with REPAY](https://www.collect.org/news/collect-eft-and-card-integration-with-repay/) - EFT – and card payment processing for Canadian merchants. REPAY is a North American leader in payment processing for the collections industry. Since cheque fraud is on the rise, we are particularly pleased that REPAY EFT supports digital customer payments, both one-time and recurring. Faster and more secure than traditional cheque processing, EFT debits occur
- [January 2023 Collect! User Newsletter](https://www.collect.org/news/january-2023-collect-user-newsletter/) - In this issue: User conference 2023 MVN date correction Consumer portal update New client portal update Key Operator Report updated Reminder to Update Holiday Tables 2023 pricing now in effect User Tip: REST API Release news User Conference 2023 Registration link Collect! is working towards offering a hybrid event in 2024 that would offer sessions
- [November 2022 Collect! User Newsletter](https://www.collect.org/news/november-2022-collect-user-newsletter/) - In this issue: Stock report set improvements Pricing for 2023 Capterra review request On-the-fly phone updates New client portal in development User Tip: Update Holiday Tables Release news Stock report set improvements Call a report from a report and merge reports The Collect! stock report set is undergoing an examination and revision to rationalize some
- [September 2022 Collect! User Newsletter](https://www.collect.org/news/september-2022-collect-user-newsletter/) - In this issue: Collect! Consumer Portal release NY sites with contractual consumer debt Check your letters Focus on letter service Quickbooks Integration Enhancement User Tip: Age-Out Reports Release news Collect! Consumer Portal Release regular feedback, so please expect regular updates to the product. Version 1 Features: Is hosted on your website Can be branded with
- [Collect! Consumer Portal Version 1 Ready for Installation](https://www.collect.org/news/collect-consumer-portal-version-1-ready-for-installation/) - regular feedback, so please expect regular updates to the product. Version 1 Features: Is hosted on your website Can be branded with your logo and colors URL is provided to consumers via link or QR code on letters Asks consumers to opt-in to your communication channels Allows consumers to see their current balance and past
- [July 2022 Collect! User Newsletter](https://www.collect.org/news/july-2022-collect-user-newsletter/) - In this issue: Logging enhancement Dashboard report have CSV option Update on inbound email capacity Seeking Sage Accounting betas Spotlight on Applied Innovation User conference finale User Tip Release news Default logging enhancement database table instead of the text files previously used. Users have the ability to set log rotation (the length of time log
- [Collect! Version 13.5 Released](https://www.collect.org/news/collect-version-13-5-released/) - Collect! Version 13.5 is now available for upgrade. Your data, automations, configurations, and customizations will move seamlessly to the new version. That means that you can upgrade to Version 13.5 and continue to work exactly as before until you invoke the new functionalities by adding settings. We propose that you upgrade to Version 13.5 as
- [May 2022 Collect! User Newsletter](https://www.collect.org/news/may-2022-collect-user-newsletter/) - In this issue: User Conference update Inbound email capacity Consumer Portal Version 1 New utilities in Member Center New Experian ID requirement User Tip Release news User Conference update program: 2 learning tracks 8 Collect! presentations and demonstrations 2 Collect! open forum sessions with 2 staff teams 10 Partner education and Q&A sessions 3 fabulous
- [Collect! Version 13.4 Released](https://www.collect.org/news/collect-version-13-4-released/) - Collect! Version 13.4 is now available for upgrade. Your data, automations, configurations, and customizations will move seamlessly to the new version. That means that you can upgrade to Version 13.4 and continue to work exactly as before until you invoke the new functionalities by adding settings. We propose that you upgrade to Version 13.4 as
- [March 2022 Collect! User Newsletter](https://www.collect.org/news/march-2022-collect-user-newsletter/) - In this issue: User Conference program Support issue intake Consumer Portal Version 1 Partner updates User Tip – Legal Entity Commercial will now be included in CBR, regardless User Tip – Payment Processing module updates final amount if owing less than payment Release news User Conference program program is now available online and features: 2
- [Collect! Version 13.3 Released](https://www.collect.org/news/collect-version-13-3-released/) - Updates Available: Collect! Version 13.3 is now in the Collect! Member Center for download. Testing: Updating and testing in your test environment before rollout into your production environment is highly recommended. Update Assistance: If you prefer, our support staff is available to undertake your update for a service charge. If you undertake the update yourself,please
- [Collect! 2021 User Conference Recordings Online, You Can Still Register](https://www.collect.org/news/collect-2021-user-conference-recordings-online-you-can-still-register/) - Session recordings remain available on the conference site until the end of June. If you participated in the conference, just continue to log in with your email. Click here to view the Conference Home Page. If you didn’t participate, you can still register here https://conference.collect.org/node/545863 and watch the recordings at your convenience. The conference includes
- [Collect! Newsletter December 2008](https://www.collect.org/news/collect-newsletter-december-2008/) - “Wishing you a joyous Holiday Season and a most prosperous and Healthy New Year” December 2008 Comtech is excited to share with you some new enhancements to our software and services. Customer Survey Comtech invites all of our valued clients to help us gather feedback about our CV11 software. Your thoughts and ideas
- [Announcing June 2019 Collect! User Conference](https://www.collect.org/news/announcing-june-2019-collect-user-conference/) - We are pleased to announce the 2019 Collect User Conference, planned for June 6-7 at Embassy Suites in historic Grapevine, Texas. Building on the success of the 2018 Conference, the 2019 Conference will offer 2 instructional streams, integration partners and the opportunity to interact one-on-one with Collect! staff on your use of Collect!. Early June
- [Added Features and Functionality are now available with Collect! Version 12.2 and the Collect! Dashboard](https://www.collect.org/news/added-features-and-functionality-are-now-available-with-collect-version-12-2-and-the-collect-dashboard/) - Collect! Version 12.2 Highlights Significant optimizations for CBR reporting, reports, imports Global field masking – redact any field including SSN Variable interest now also at the debtor level Fast upgrade Free SQL Server 2016 Express Edition for databases up to 10 GB Dashboard Highlights Manager, client, operator portals Brand with your logo Data change logging
- [January 2022 Collect! User Newsletter](https://www.collect.org/news/january-2022-collect-user-newsletter/) - In this issue: Virtual user conference June 2-3 CFPB Regulation F summary Pricing refresher New daily interest reports CFPB Model Validation Notice Letters User Tip – HTML Letters with PDF attachments Release news Virtual User Conference June 2-3 to use more of Collect!’s functionalities. The program will be available late-winter. Cost: Free to cloud users
- [Collect! CFPB Reg F Features](https://www.collect.org/news/collect-cfpb-reg-f-features/) - Collect! includes a robust feature set to manage CFPB Regulation Frequirements with ease: Dedicated screens and fields for information from your source, debt details, validation notice data, validation notice milestones Dedicated screen and fields for judgment information Debtor fields for agent warning re 7 x 7 phone contact management, last right party contact date, time-barred
- [Collect! Version 13.2 Released](https://www.collect.org/news/collect-version-13-2-released/) - Updates Available: Collect! Version 13.2 is now in the Collect! Member Center for download. Testing: Updating and testing in your test environment before rollout into your production environment is highly recommended. Update Assistance: If you prefer, our support staff is available to undertake your update for a service charge. If you undertake the update yourself,please
- [Collect! Version 13.1 Released](https://www.collect.org/news/collect-version-13-1-released/) - Updates Available: Collect! Version 13.1 is now in the Collect! Member Center for download. Testing: Updating and testing in your test environment before rollout into your production environment is highly recommended. Update Assistance: If you prefer, our support staff is available to undertake your update for a service charge. If you undertake the update yourself,please
- [November 2021 Collect! User Newsletter](https://www.collect.org/news/november-2021-collect-user-newsletter/) - In this issue: Version 13 released for CFPB Reg F requirements New phone result pick list Live or virtual user conference in 2022 How to pay 16% less for your cloud subscription Client portal has more functionality Seeking integration betas: Sage, Billing Tree, Payscout, PDCFlow, Payment Vision User Tip – Import Options Release news –
- [September 2021 Collect! User Newsletter](https://www.collect.org/news/september-2021-collect-user-newsletter/) - In this issue: Update on CV13 for Reg F Xpress replaces Lite Modules now included cloud subscription API update Texting through Collect! Collect! Client Portal update Partner news: Sage & Payscout User Tip – Assigning Accounts Release news – 13.1 imminent Update on CV13 for Reg F Click Here for the Aug 11 bulletin on
- [Important Update Regarding CFPB Regulation F Changes Effective November 30, 2021](https://www.collect.org/news/important-update-regarding-cfpb-regulation-f-changes-effective-november-30-2021/) - This bulletin is to inform you how Collect! will enable you to work safely in the new regulatoryenvironment coming into effect, and provide links to some key resources. Collect! will provide aconfigurable system that provides you with designated places for Reg F required data, and theability to automate your controls and audit your workflow activities.
- [July 2021 Collect! User Newsletter](https://www.collect.org/news/july-2021-collect-user-newsletter/) - In this issue: New Comtech Customer Service Portal in Member Center User Conference recordings in Member Center CFPB rule change update Improved dialer result mapping Live at ACA in Vegas New Report Generator in Web Host New Dashboard available Partner news User tip – Summary of report and letter options Release news – 12.11 released
- [May 2021 Collect! User Newsletter](https://www.collect.org/news/may-2021-collect-user-newsletter/) - In this issue: Collect! response to CFPB rule change Two sessions on CFPB at user conference Virtual User Conference program, registration and entrance links Industry Insights stream at user conference New Dashboard and Report Generator demos at user conference Partner news User tip – MS patch for BMP files and print spooler Release news –
- [We are Moving on June 14, 2021](https://www.collect.org/news/we-are-moving-on-june-14-2021/) - We are excited to announce that we are outgrowing our current office and we will be moving on June 14.On this date, access to support will not be available. If you require emergency support on June 14, you can call 250-391-0466, option 4, leave a voicemail, and we will return your call as soon as
- [Collect! Version 12.11 Released](https://www.collect.org/news/collect-version-12-11-released/) - Updates Available: Collect! Version 12.11 is now in the Collect! Member Center for download. Testing: Updating and testing in your test environment before rollout into your production environment is highly recommended. Update Assistance: If you prefer, our support staff is available to undertake your update for a service charge. If you undertake the update yourself,please
- [2021 Virtual User Conference Program and Registration Links](https://www.collect.org/news/2021-virtual-user-conference-program-and-registration-links/) - Join us and many other Collect! users June 3 & 4 for an online Collect! User Conference Our conference platform is now ready for registrations. Enter your name, email,company name, and client #. All you will need to log into the actual conference event is youremail; we are not setting up a password or confirmation
- [CFPB Rule Changes Coming November 2021](https://www.collect.org/news/new-cfpb-rules/) - From now until the CFPB final rule takes effect November 30, 2021 expect updates and information pieces on how Collect! functions enable compliance with the rules. The CFPB rules only apply to third party consumer collections.
- [March 2021 Collect! User Newsletter](https://www.collect.org/news/march-2021-collect-user-newsletter/) - In this issue: New Member Center Updated default report set Updated training video set Reaction to Report Generator Response to new CFPB rules Virtual user conference registration link Focus on Payment Types User tip – BMP letter images Release news – 12.11 coming soon New Member Center Updates, Training Videos, Report Templates, Partner Integration Tools,
- [Report Generator Utility Now Available](https://www.collect.org/news/report-generator-utility-now-available/) - Collect’s new Query & Report Generator will be a game changer for anyone currently writing reports using Collect!’s proprietary Report Writer tool. This tool can save you time and money on custom reports, without using SQL or the Collect! Report Writer code. As the name indicates, you can generate SQL queries on the fly using
- [January 2021 Collect! User Newsletter](https://www.collect.org/news/january-2021-collect-user-newsletter/) - In this issue: Game-changing new Query & Report Generator Starting SOC 2 process Integrate with bookkeeping, texting Winner of review draw Registration open for Virtual User Conference Focus on Work in Progress Lists User tip – complete forms with EMF tool Release news New Report Writing Tool Introducing Collect!’s Query & Report Generator Version 1
- [November 2020 Collect! User Newsletter](https://www.collect.org/news/november-2020-collect-user-newsletter/) - In this issue: User conference announcement Additions to the website New enhancement – larger popup windows Request for reviews extended Focus on contact plans New partner ezPay365 User tip – search by multiple criteria Release news, including API update Announcement provide other conveniences and will take less time away from your routine. Stay tuned for
- [July 2020 Collect! User Newsletter](https://www.collect.org/news/july-2020-collect-user-newsletter/) - In this issue: Seeking API input Automation presentation Innovations from our major partners Save on technical services 2021 User Conference User tip Release news Development news Seeking API input How would you want to use a Collect! API? We are working on a REST API with CRUD functionality (create, read, update, delete) with expected beta
- [September 2020 Collect! User Newsletter](https://www.collect.org/news/september-2020-collect-user-newsletter/) - In this issue: New Collect! website New tools in upcoming new Member Center Billing Tree special offer Request for reviews Still seeking API input Quick security alert User tip Release news Announcement just laid out in a friendlier way. Significantly restructured pages include Solutions and Support and the site now includes a page on Security
- [Comtech Systems Inc. Launches the Next Generation of Collect!](https://www.collect.org/news/comtech-systems-inc-launches-the-next-generation-of-collect/) - The all new Collect! for Credit and Collection is for you, whatever the size of your business. For years, Comtech Systems Inc. has been helping businesses like yours, continuing to re-design our database to expand with your needs. Collect! is a fully customizable program with unmatched flexibility, exceptionally fast debtor and client information retrieval, user-friendly
- [Comtech Systems Inc. Presents Collect! Version 11.1](https://www.collect.org/news/comtech-systems-inc-presents-collect-version-11-1/) - Credit and Collection Software company, Comtech Systems Inc. (www.collect.org), announces the release of Collect! Version 11.1. Collect! users will love many powerful updated features and capabilities in this latest release. New Features in Collect! Version 11.1for the professional results you need: AUTOMATIC TASK SCHEDULERThis new optional module allows you to schedule and run tasks automatically.
- [Comtech Systems Inc. Announces Collect! Entrepreneur Edition](https://www.collect.org/news/comtech-systems-inc-announces-collect-entrepreneur-edition/) - Comtech Systems, creator of the Collect! Software System, (www.collect.org) announces that Collect! Entrepreneur Edition is now available. Collect! Entrepreneur Edition is designed to fit the needs of entrepreneurial start ups and small receivables management companies. With Collect! Entrepreneur Edition you enjoy all the power and functionality of Collect!, but you pay only for the volume
- [Comtech Systems Inc. Presents Collect! Version 11.2](https://www.collect.org/news/comtech-systems-inc-presents-collect-version-11-2/) - Comtech Systems Inc. announces the release of Collect! Version 11.2 with many new features and optimizations. This latest release empowers you in important new ways with innovative operator and account security functions, a brand new Help Menu and new Scheduler tasks. With these and other great new capabilities, the latest Collect! prepares you today for
- [Comtech Systems Inc. Releases Collect! Version 11.3](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-3/) - Comtech Systems Inc. is pleased to announce the latest release of its flagship product, Collect!. Version 11.3 Build 1 is Collect!‘s first release using the new Birdstep RDM 8 database engine. This represents a major upgrade to the underlying machine that drives Collect!. RDM 8 gives our users a whole new box of tools to
- [Comtech Systems Inc. Releases Collect! Version 11.3 Build 5, Welcomes Partners](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-3-build-5-welcomes-partners/) - Version 11.3 Build 5 marks an important point in the development of Collect!‘s integration with partner solutions. This past year has been spent in dialog with several vendors who offer our users account management tools that compliment Collect!. We have integrated some of these tools into Collect! and have been testing and fine-tuning them with
- [Comtech Systems Inc. Releases Collect! Version 11.3 Build 9](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-3-build-9/) - Version 11.3 Build 9 builds on our strong commitment to provide our users with the tools to increase productivity and allocate resources efficiently. The newest Collect! offers new options for running batch processes, convenient additions for managing accounts, and new options for integrating auto dialers, all designed to generate maximum benefit for your business. New
- [Collect! Version 11.4.3 is loaded with new features](https://www.collect.org/news/collect-version-11-4-3-is-loaded-with-new-features/) - Collect! Version 11.4.3 is loaded with new features for working accounts economically and efficiently. The new features in Collect! Version 11.4.3 respond to our users’ requests for making the most of their human resources,said Linda Proe, Product Manager for Comtech Systems Inc. The focus is on satisfying their clients’ needs for timely information about their
- [Comtech Systems Inc. Releases Collect! Version 11.5.1](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-5-1/) - Collect! Version 11.5.1 is the latest new feature build, Comtech’s first major release for 2012. Many enhancements have been added in this new build, primarily in the area of account management. Unlimited Phone Numbers Collect! Version 11.5.1 features the new Phone record with full functionality for updating and importing as many phone numbers as you
- [Comtech Systems Inc. Releases Collect! Version 11.5.2](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-5-2/) - Collect! Version 11.5.2 is the latest new feature build, with several refinements to existing functionality. Max Intervals for Promises Collect!‘s efficient system for managing promised payments can now handle a series of payments that does not fully pay off the debt. This features gives you what you need to manage your collections more effectively. You
- [Comtech Systems Inc. Releases Collect! Version 11.5.3](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-5-3/) - Collect! Version 11.5.3 is the latest new feature build, with several refinements to existing functionality. Custom Time Zone In WIP List The Time Zone Column in the WIP List will now consider a custom pick list attached to the Client or the Debtor Timezone field. Values displayed in the Time Zone column will be whatever
- [Comtech Systems Inc. Releases New Collect! Member Resource Center](https://www.collect.org/news/comtech-systems-inc-releases-new-collect-member-resource-center/) - Shared Username and Password with Existing Ticket System You no longer need 2 sets of login credentials for the 2 systems. Both systems use the same login credentials as the Ticket System. View Content Without Logging In You can now browse the content in the Member Resource Center without logging in to see if what
- [Comtech Systems Inc. Releases Collect! Version 11.6.1](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-6-1/) - Collect! Version 11.6.1 is the latest new feature build, with several refinements to existing functionality. Debtor Score Displayed in WIP List If your agency does credit bureau scoring of accounts, your result field is now displayed in the WIP list. This field may be sorted, enabling collectors to place the higher score/higher probability of recovery
- [Comtech Systems Inc. Partner BillingTree Offering No Setup Fee Promotion](https://www.collect.org/news/comtech-systems-inc-partner-billingtree-offering-no-setup-fee-promotion/) - No Setup Fee Promotion from BillingTree,the Proven Payment Processing Leader Take advantage of the BillingTree promotion to get started! If you haven’t taken advantage of the real-time payments integration with Collect!, this is the time to experience what you’ve been missing. BillingTree is waiving all setup costs and have very competitive rates. Save up to
- [Comtech Systems Inc. Releases Collect! Version 11.6.2](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-6-2/) - Collect! Version 11.6.2 is the latest new feature build, with several refinements to existing functionality. Debtor Score Displayed in WIP List If your agency does credit bureau scoring of accounts, your result field is now displayed in the WIP list. This field may be sorted, enabling collectors to place the higher score/higher probability of recovery
- [Comtech Systems Inc. Releases Collect! Version 11.6 Build 2.7](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-6-build-2-7/) - Collect! Version 11.6. Build 2.7 is the latest new feature build, with several refinements to existing functionality. Some of the new features in this update include: Webhost Secured Connection Using TLS1.1 and TLS1.2: Enhanced Security to combat the POODLE vulnerability. BillingTree Secured Connection USING TLS1.1 and TLS1.2: Enhanced Security to combat the POODLE vulnerability. Cascade
- [Billing Tree Credit Card Gateway Update for TLS Security](https://www.collect.org/news/billing-tree-credit-card-gateway-update-for-tls-security/) - Last Fall, Billing Tree advised that on April 16 the USA ePay Gateway would be updated to require TLS security to process payments. Last Fall, most members responded to our alert and installed the patch we made available on our Member Center, and were ready for the Billing Tree update. Use the Following Guide to
- [June 2015 Collect! Users Newsletter](https://www.collect.org/news/june-2015-collect-users-newsletter/) - This is the first in a series of updates and tips exclusively for the Collect! User Community. In this email, you’ll hear about new software developments, partner news and tips to help you optimize YOUR use of Collect! What’s Coming? Collect! Version 12 Built on Microsoft SQL Server Collect Version 12 offers all the flexibility
- [August 2015 Collect! Users Newsletter](https://www.collect.org/news/august-2015-collect-users-newsletter/) - This is the second in a series of updates and tips exclusively for the Collect! User Community. In this email, you’ll hear about new software developments, partner news and tips to help you optimize YOUR use of Collect! You may be interested in… Database Monitoring Service How healthy is that database that holds all the
- [Collect! Lite Now Available](https://www.collect.org/news/collect-lite-now-available/) - At Comtech Systems Inc., we build solutions. In that endeavor, we have release a new product for Collect!: Collect! Lite Collect! Lite is an entirely web-based version of Collect!. It is designed for users who want the simple interface of a browser, but the powerful backbone of Collect!. Up to 1,000 accounts Access for up
- [October 2015 Collect! Users Newsletter](https://www.collect.org/news/october-2015-collect-users-newsletter/) - This is the third in a series of updates and tips exclusively for the Collect! User Community. In this issue, you’ll hear about new software developments, partner news and tips to help you optimize YOUR use of Collect! You may be interested in… Collect! Technical support located in Europe Do you know that in addition
- [Latest version of Collect! now supports MS-SQL](https://www.collect.org/news/latest-version-of-collect-now-supports-ms-sql/) - Comtech, a worldwide leader of collection software based in Victoria, BC releases Collect! Version 12 which includes new Microsoft SQL database support and the flexibility to use standard MS-SQL tools for reporting and analysis. Additionally, Comtech improves the user interface to include customizable dashboards and new management and audit screens desired by most high volume
- [December 2015 Collect! Users Newsletter](https://www.collect.org/news/december-2015-collect-users-newsletter/) - This is the fourth in a series of updates and tips exclusively for the Collect! User Community. In this issue, you’ll hear about new software developments, partner news and tips to help you optimize YOUR use of Collect! Since this is the last newsletter of 2015 all of us here at Comtech want to wish
- [July 2016 Collect! Users Newsletter](https://www.collect.org/news/july-2016-collect-users-newsletter/) - Highlights of this issue: Payment Processing Requirements survey Credit Bureau Reporting Module patch Focus on Contact Plans & Webinar & Service Discount An offer from PDL Group And…when is your cloud version of Collect! not available? You may be interested in… What are YOUR Payment Processing Requirements? Help us provide you with the payment processing
- [Comtech Systems Inc. Releases Collect! Version 11.6 Build 3.1](https://www.collect.org/news/comtech-systems-inc-releases-collect-version-11-6-build-3-1/) - Collect! Version 11.6. Build 3.1 is the latest new feature build, with several refinements to existing functionality. Some of the new features in this update include: Credit Bureau Reporting – Furnisher Data Reporting and Process Requirement Compliance: Implemented enhancements to comply with the Data Furnisher changes required by the Credit Bureau Reporting Agencies. Credit Bureau
- [Credit Bureau Reporting Webinar & CBR Tools Available from Collect!](https://www.collect.org/news/credit-bureau-reporting-webinar-cbr-tools-available-from-collect/) - Beginning September 1, 2016 credit bureau reporting requirements are changing. Most significantly, starting September 1 all accounts need to be reported, whereas in the past only changes to accounts needed to be reported. This means that old accounts need to be closed off BEFORE reporting to the bureau. If old accounts are not closed off,
- [September 2016 Collect! Users Newsletter](https://www.collect.org/news/september-2016-collect-users-newsletter/) - Highlights of this issue: Updated Credit Bureau Reporting Tools Steps to Custom Reports ODBC Field Identifier Utility now in Version 12 Start processing payments with PDCflow An offer from Financial Imaging Get multiple uses from your training sessions You may be interested in… Credit Bureau Reporting Tools Now Available On September 1, 2016 credit bureau
- [November 2016 Collect! Users Newsletter](https://www.collect.org/news/november-2016-collect-users-newsletter/) - Highlights of this issue: HIPAA Status Code Security The Best Safeguard against Data Loss Member Center Tip, need to find Compliant Text Messaging International Payment Processing Automate Data Transfers You may be interested in… We have engaged HIPAAOne to undertake regular, automated security risk analyses. This month we will complete a new security scan for
- [January 2017 Collect! Users Newsletter](https://www.collect.org/news/january-2017-collect-users-newsletter/) - Highlights of this issue: Collect! Version 12 ready for general release Cloud capacity for Canadian users HIPAA 2016 Risk Assessment completed Upcoming Member Center updates File upload/download available for Solutions by Text compliant text messaging Best practices to build custom import map Spring Webinar schedule Announcement Collect! Version 12 now ready for general release: We
- [March 2017 Collect! Users Newsletter](https://www.collect.org/news/march-2017-collect-users-newsletter/) - Highlights of this issue: Collect! Version 12.1 now available Ongoing improvements with Veracode & HIPAAOne Global and additional US payment processors available soon Save by sending routine messages via compliant text messaging Backup essentials Upgrade to Collect! Version 12.1 Now shipping Collect! Version 12.1 In our last newsletter we announced the general availability of Collect!
- [May 2017 Collect! Users Newsletter](https://www.collect.org/news/may-2017-collect-users-newsletter/) - In this issue: Collect! Version 12.2 in beta Contest for 20%% discount on membership or hosting continuing Get regular user tips in your Facebook feed Credit Bureau reporting update Accept true check payments with signatures electronically with TxtaCheck Update to avoid a ransomware attack Meet with Fritz Schulze, President and Bernie Hydock, Director US Sales
- [July 2017 Collect! Users Newsletter](https://www.collect.org/news/july-2017-collect-users-newsletter/) - In this issue: Collect! Version 12.2 Build 5 now available Collect! Version 12 Help Updated Version Filter added to Help Search box Credit Bureau Reporting update Experian now offering Virtual Debt Negotiation Payscout International & Fortis payment processor integrations available Are you emailing directly from Collect!? Collect! news… Collect! 12.2 Build 5 now available in
- [Collect! Version 12.3 and 11.6 Released to Meet 2017 CBR Requirements](https://www.collect.org/news/collect-version-12-3-and-11-6-released-to-meet-2017-cbr-requirements/) - Updates Available: Collect! Version 12.3 and Collect! Version 11.6.4 are now in the Collect! Member Center for download. These updates accommodate the 2017 Credit Bureau reporting requirements that come into effect on September 15, 2017. Update Webhost: If you are using webhost you will need to update your webhost to the latest version at the
- [September 2017 Collect! Users Newsletter](https://www.collect.org/news/september-2017-collect-users-newsletter/) - In this issue: Collect! Updates To Meet 2017 CBR Requirements New Integrations! Docusign, Authorize.net, Payscout, Fortis Seeking beta site for Solutions by Text Round the clock emergency coverage CAC & FCA industry events Are you optimizing the use of the keyboard? Collect! news… Collect! updates meet 2017 CBR requirements Collect! Version 12.3 and Collect! Version
- [Collect! Version 12.4 Released](https://www.collect.org/news/collect-version-12-4-released/) - Updates Available: Collect! Version 12.4 is now in the Collect! Member Center for download. This update includes optimizations for Credit Bureau Reporting and the ability to run SQL statements in report writer. Update Webhost: If you are using webhost, and you are running 12.2 or earlier, you will need to update your webhost to the
- [November 2017 Collect! Users Newsletter](https://www.collect.org/news/november-2017-collect-users-newsletter/) - In this issue: Would you attend a Collect! User Conference? Webinar recording & improved 7 year age out report (RDS & SQL) 12.4 release content Integrated payment processing options User tip Collect! news… Survey: would you attend a Collect! User Conference? We are interested in offering a 2 day user conference on Thursday, July 26
- [January 2018 Collect! Users Newsletter](https://www.collect.org/news/january-2018-collect-users-newsletter/) - In this issue: Dashboard Webinar July User Conference Additional quizzes in member center See you at RMA in Vegas February 6 to 8 Predictive scoring integration now available with ASA TCN users need to make a configuration change Maintenance Release 12.4.6 available Upcoming Releases User tip: Promise Contacts Collect! news… Dashboard Webinar Join Rodd Kennedy
- [Collect! Version 12.5 Released](https://www.collect.org/news/collect-version-12-5-released/) - Updates Available: Collect! Version 12.5 is now in the Collect! Member Center for download. This update includes new security features and notes enhancements. Update Webhost: If you are using webhost, and you are running 12.2 or earlier, you will need to update your webhost to the latest version at the same time as you update
- [March 2018 Collect! Users Newsletter](https://www.collect.org/news/march-2018-collect-users-newsletter/) - In this issue: Information & registration link for July User Conference Save 20% on your next membership renewal Payment processor integration overview Quickbooks integration requirement survey Skip tracing tools for Locate Smarter Data analytics tools for ASA Release update User tip Collect! news… User Conference Information & Registration Join us for 2 days of intense
- [May 2018 Collect! Users Newsletter](https://www.collect.org/news/may-2018-collect-users-newsletter/) - In this issue: July User Conference: Program, Integration Partners, Grand Prize, Registration Capterra draw winner Partner news Quickbooks integration plans Release update User tip: Laptops Collect! news… July Collect! User Conference Dates: Thursday, July 26 & Friday, July 27, 2018Venue: Hampton Inn Suites, 310-4th Ave S, Nashville, TNStaffing: Presenters plus additional staff for ‘one-on-ones’Partners: Selected
- [Collect! Version 12.6 Released](https://www.collect.org/news/collect-version-12-6-released/) - Updates Available: Collect! Version 12.6 is now in the Collect! Member Center for download. This update includes drag and drop for debtor attachments and web host enhancements in the report and import modules. Update Webhost: If you are using webhost, and you are running 12.2 or earlier, you will need to update your webhost to
- [July 2018 Collect! Users Newsletter](https://www.collect.org/news/july-2018-collect-users-newsletter/) - In this issue: User Conference July 26-27 Final Compliance Milestone Collection Advisor Thought Leader Partner News Release update User tip Collect! news… Almost Ready for the July 26-27 User Conference On July 26 we will be welcoming Collect! users from all parts of North America for two intense days of learning. We still have a
- [September 2018 Collect! Users Newsletter](https://www.collect.org/news/september-2018-collect-users-newsletter/) - In this issue: Alert: Duplicate File Possibility User Conference Report Programming from User Conference Open Forum Webinar Planned Dashboard Update Fall Industry Events Partner News Credit Bureau Reporting Refresher Release update User tip Collect! News… Alert: Duplicate File Possibility Under certain conditions duplicate files may have been created. In your instance of Collect! go to
- [Collect! Version 12.7 Released](https://www.collect.org/news/collect-version-12-7-released/) - Updates Available: Collect! Version 12.7 is now in the Collect! Member Center for download. This update includes column level encryption using Microsoft’s Always Encrypted method. Update Webhost: If you are using webhost, and you are running 12.6 or earlier and want to use column encryption, you will need to update your webhost to the latest
- [November 2018 Collect! Users Newsletter](https://www.collect.org/news/november-2018-collect-users-newsletter/) - In this issue: Updated Collect! Logo Quick Quiz Next User Conference Opportunities for Input Partner News Release News User Tip Collect! News… Check out the new Collect! Logo and Icon Our updated logo and icon set provides a fresh look while maintaining the continuity required for immediate recognition. Thanks to logo designer Kellie Crawford for
- [January 2019 Collect! Users Newsletter](https://www.collect.org/news/january-2019-collect-users-newsletter/) - In this issue: What’s in Store for 2019 Next User Conference Tell us … Partner News Release News User Tip Happy New Year All the best for 2019 As we begin this new year we want to say how much we appreciate our ongoing relationship with you, and the confidence you show in Collect! and
- [March 2019 Collect! Users Newsletter](https://www.collect.org/news/march-2019-collect-users-newsletter/) - In this issue: Quick way to improve your ROI Alert for premise users on SQL 2008 or 2008 R2 Two Collect! improvements Partner News Release News User Tip Quick way to improve your ROI The most time efficient way to improve your use of Collect! Registration is now open for the 2 day 2019 Collect!
- [May 2019 Collect! Users Newsletter](https://www.collect.org/news/may-2019-collect-users-newsletter/) - In this issue: Upcoming User Conference Integration Partners at User Conference Add Recipients to Our Mailing List Release News User Tip Discover Features and Functions in Collect! You Do Not Even Know Exist Numbers are climbing for the User Conference Register now for the 2 day User Conference. Room discount available until midnight May 22.
- [July 2019 Collect! Users Newsletter](https://www.collect.org/news/july-2019-collect-users-newsletter/) - In this issue: Collect! Version 12 summer promotion Report on user conference Improve your use of Collect! with a consultation Help make Collect! more intelligent Comment on the CFPB’s proposed rules Release News User Offer 20% Off Version 12 Summer Promotion Why CV12 is worth the upgrade Your older version of Collect! may be as
- [September 2019 Collect! User Newsletter](https://www.collect.org/news/september-2019-collect-user-newsletter/) - In this issue: Find bugs – win prizes Next user conference – Save the Date New User Level 15 Import directly into your MSSQL database Spotlight on Right Signature integration Spotlight on Billing Tree integration Seeking betas for Canadian payment processing Release News User Offer Find bugs – win prizes Computers take things literally Like
- [Collect! Version 12.8 Released](https://www.collect.org/news/collect-version-12-8-released/) - Updates Available: Collect! Version 12.8 is now in the Collect! Member Center for download. This update includes the ability for each operator to sign in with a different language. Testing: Updating and testing in your test environment before rollout into your production environment is highly recommended. Update Assistance: Our support staff is available to undertake
- [November 2019 Collect! User Newsletter](https://www.collect.org/news/november-2019-collect-user-newsletter/) - In this issue: User conference registration Update on Consultation Service Support Tier Refresher Spotlight on Payrazr integration Spotlight on Quickbooks integration New features Next User Conference Registration and hotel booking now available for user conference The 2020 Collect! User Conference will provide a range of learning sessions, open forums, one-on-ones, partner information, opportunities for you
- [January 2020 Collect! User Newsletter](https://www.collect.org/news/january-2020-collect-user-newsletter/) - In this issue: User conference learning streams And the winner is … Get help with time-intensive tasks Compliance and security update Focus on scoring Quickbooks integration saves days of work Seeking PDCFlow users New control file for US users User tip Next User Conference User conference learning streams Register soon for the Collect! 2020 User
- [Collect! 2020 User Conference Program Announcement](https://www.collect.org/news/collect-2020-user-conference-program-announcement/) - We are pleased to announce the program for our 2020 User Conference, planned for June 4-5 at the Atlanta Airport Embassy Suites. We are especially pleased to announce the participation of two outside experts: Leah Dempsey, VP and Senior Counsel for Federal Advocacy for the Association of Credit and Collection Professionals ACA), our industry’s leading
- [March 2020 Collect! User Newsletter](https://www.collect.org/news/march-2020-collect-user-newsletter/) - In this issue: User conference special guests User conference program Faster way to import large files User conference partners Payment Vision automations Update on Version 12.9 Collect! Facebook posts User tip June User Conference User conference special guests We are pleased to announce the participation of two outside experts: Leah Dempsey, VP and Senior Counsel
- [Comtech Systems Inc. Statement Regarding COVID-19](https://www.collect.org/news/comtech-systems-inc-statement-regarding-covid-19/) - We wanted to let you know that we are monitoring the news and following the advice set out by health officials. Our customers and staff are our number one priority. In order to minimize the spread of COVID-19, we are doing the following: Asking all employees who are not feeling well, who have travelled outside
- [Collect! Version 12.9 Released](https://www.collect.org/news/collect-version-12-9-released/) - Updates Available: Collect! Version 12.9 is now in the Collect! Member Center for download. This update includes the ability to enable MFA authentication for operators. Testing: Updating and testing in your test environment before rollout into your production environment is highly recommended. Update Assistance: Our support staff is available to undertake your update if you
- [May 2020 Collect! User Newsletter](https://www.collect.org/news/may-2020-collect-user-newsletter/) - In this issue: Useful tools for Covid – 19 period Credit bureau reporting during Covid – 19 period Integrated communication options Industry organization resources & advocacy Tier 1 support is free to Standard Members Build tools now to save time later Increased security for Web Host Special guests confirmed for 2021 User Conference And the
- [Updates to the Collect! Licensing and Terms of Use Agreement](https://www.collect.org/news/updates-to-the-collect-licensing-and-terms-of-use-agreement/) - At Comtech Systems Inc., we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the Collect! Licensing & Terms of Use Agreement. Our updated User Agreement will take effect on August 1, 2020 Key Update: We have merged all of our agreements
- [Collect! Version 12.10 Released](https://www.collect.org/news/collect-version-12-10-released/) - Updates Available: Collect! Version 12.10 is now in the Collect! Member Center for download. Testing: Updating and testing in your test environment before rollout into your production environment is highly recommended. Update Assistance: If you prefer, our support staff is available to undertake your update for a service charge. If you undertake the update yourself,

## Pages

- [Collect! Home](https://www.collect.org/) - Debt collection software automates your workflow. From startups to enterprise - everything that matters to debt collection, all in one solution.
- [Training Videos](https://www.collect.org/member-center/training-videos/) - Remote Assistance Upgrade Collect! Remote Assistance Upgrade Collect! Training Videos Installation & Setup Working Accounts Collect! User Conference Installation & Setup Installation and Setup Resources – PDF How To Install Collect! – Documentation How To Install Microsoft SQL Server – Documentation – PDF How To Network Collect! – Documentation – PDF Starting Right – Documentation
- [User Conference](https://www.collect.org/user-conference/) - Learn how you can make Collect!'s credit and collection software work better for you. Learn virtually from the comfort of your own home.
- [Request a Quote](https://www.collect.org/order-now/) - Interested in our secure collection agency software? Fill out this simple form and request a quote from Collect! today.
- [Cloud Based Collection Software Annual Pricing](https://www.collect.org/solutions/pricing-cloud/) - Learn about Collect!'s features and pricing related to our web & cloud based collection software solutions. Starting at $790 per year.
- [Solutions for Receivables & Debt Collection](https://www.collect.org/solutions/) - With the choice of cloud or premise deployment, Collect! offers the debt management & collections system solutions you need to automate your workflow.
- [Evaluation & Free Trial](https://www.collect.org/evaluation/) - From this page you can request a download of our full desktop application and access our entry-level lite web application for a free 30-day evaluation.
- [Member Center Home](https://www.collect.org/member-center/) - The Collect! debt collection software Member Center is the Client Area to access Updates, Videos, Reports, Integration Tools, Letters, Utilities, Support.
- [Contact Us For Debt Collection Software Solutions](https://www.collect.org/contact/) - Comtech Systems is headquartered in Victoria, BC, Canada. We partner with agents around the globe to provide additional sales and service to Collect! users.
- [Key Collect! Screens](https://www.collect.org/evaluation/screens/) - Collect! includes many primary, detail and control screens for company, client, debtor, functions throughout the system that allow branding, aliasing, controls.
- [Version 13 Revision History](https://www.collect.org/member-center/collect-updates/version-13-revision-history/) - Collect! debt collection software Version 13 revision history is primarily meant as a quick reference for technical staff listing enhancements by build.
- [Modules & Add-Ons](https://www.collect.org/solutions/modules/) - Additional modules let you expand your use of the base Collect! debt collection dashboard to complete your system. All modules are included in cloud subscriptions.
- [Tickets](https://www.collect.org/member-center/tickets/) - Remote Assistance Upgrade Collect! Remote Assistance Upgrade Collect! Support Tickets Please sign in Remember me Sign In Forgot your password?
- [Debt Collection Software Landing Page](https://www.collect.org/debt-collection-software/) - Transform Your Debt Collecting Process With Debt Collection Software Collect! is a flexible and scalable debt collection software designed to automate the entire debt recovery process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Suitable for startups to large enterprises, Collect! supports workflows for
- [Debt Collection Agency Software Landing Page](https://www.collect.org/debt-collection-agency-software/) - Transform Your Debt Collection Process With Collect! Debt Collection Agency Software Collect! is a flexible and scalable debt collection agency software designed to automate the entire debt collection process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Get started by filling out the form
- [Debt Management Software Landing Page](https://www.collect.org/debt-management-software/) - Transform Your Debt Management Process With Debt Management & Collection Software dCollect! is a flexible and scalable debt management software designed to automate the entire debt collection process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Suitable for startups to large enterprises, Collect! supports
- [Debt Management and Collections System Landing Page V2](https://www.collect.org/debt-management-and-collections-system/) - Transform Your Debt Recovery Process With Collect! Debt Management & Collections System Collect! is a flexible and scalable debt management and collections systems to automate the entire debt recovery process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Get started by filling out the
- [Debt Collection Software Landing Page V2](https://www.collect.org/collect-debt-collection-software/) - Transform Your Debt Collection Process With Collect! Debt Collection Software Collect! is a flexible and scalable debt collection software designed to automate the entire debt recovery process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Get started by filling out the form to the
- [Licensing & Software Terms of Use Agreement](https://www.collect.org/legal/) - These terms apply to your purchase of or subscription to, and use of, our software & services. If you do not agree, do not use or access our services.
- [Cloud Based Collection Software Monthly Pricing](https://www.collect.org/solutions/pricing-cloud-monthly/) - Learn about Collect!'s features and pricing related to our web & cloud based collection software solutions. Starting at $79/month.
- [Premise Based Collection Software Pricing](https://www.collect.org/solutions/pricing-premise/) - Learn about Collect!'s features and pricing related to our premise based collection software solutions. Starting at $1,510 per year.
- [Collect! Installers](https://www.collect.org/member-center/collect-updates/) - Collect! debt collection software provides easy update and upgrade solutions and assistance. Data, configurations and customizations are always retained.
- [Partner Integrations](https://www.collect.org/member-center/partner-integrations/) - Remote Assistance Upgrade Collect! Remote Assistance Upgrade Collect! Partner Integrations Partner integrations enable you to interact with third party software. Some integrations talk directly to partner APIs allowing for a seamless interaction. Other partner integrations use a flat file download and import or export routine. Collect!’s REST CRUD API allows third party software to talk
- [About Comtech Systems](https://www.collect.org/about/) - Founded in 1988, Collect! is used globally with concentration in North America, Australia and Europe. Comtech is headquartered in Victoria, BC, Canada.
- [Debt Recovery Software Landing Page V2](https://www.collect.org/debt-recovery-collection-software/) - Transform Your Debt Recovery Process With Collect! Debt Collection Software Collect! is a flexible and scalable debt recovery software designed to automate the entire debt recovery process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Get started by filling out the form to the
- [Partners](https://www.collect.org/partners/) - Collect! is the hub of a wheel and our Partners are the spokes. Check out our Service Partners to expand the functionality our automated debt collection software.
- [Evaluation & Free Trial - RFDM](https://www.collect.org/evaluationtrial/) - Collect! Free Trial & Evaluation Options Cloud Collect! Debt Collection ApplicationComplete the form below to receive your personalized login credentials for a cloud evaluation site for your exclusive use for 30 days. Nothing to download or install. Company Evaluator's Name Evaluator's Position Country United States - 1Canada - 1Afghanistan - 93Albania - 355Algeria - 213American
- [Accounts Receivable Management Software Landing Page](https://www.collect.org/accounts-receivable-management-software/) - Transform Your Accounts Receivable Process With Accounts Receivable Management Software Collect! is a flexible and scalable accounts receivable management software designed to automate the entire accounts receivable process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Suitable for startups to large enterprises, Collect! supports
- [Debt Recovery Software Landing Page](https://www.collect.org/debt-recovery-software/) - Transform Your Debt Recovery Process With Debt Recovery Software Collect! is a flexible and scalable debt recovery software designed to automate the entire debt recovery process, from first contact to final payment. It offers extensive customization options, industry-standard settings, and seamless integration with various systems. Suitable for startups to large enterprises, Collect! supports workflows for
- [Help Documentation](https://www.collect.org/help-documentation/) - Help Documentation
- [Contact Support](https://www.collect.org/contact-support-3/) - This is an example page where your customers could reach out to support.
- [Knowledge Base Archive](https://www.collect.org/knowledge-base-2/) - This is the archive page for the default knowledge base
- [Knowledge Base Archive](https://www.collect.org/knowledge-base/) - This is the archive page for the default knowledge base
- [Contact Support](https://www.collect.org/contact-support/) - This is an example page where your customers could reach out to support.
- [Contact Support](https://www.collect.org/contact-support-2/) - This is an example page where your customers could reach out to support.
- [My Account](https://www.collect.org/member-center/my-account/) - Collect! debt collection software self-service client portal to update details, password, primary contact, authorized users, access license & membership info.
- [Onboarding Needs Questionnaire](https://www.collect.org/evaluation/onboarding-needs-questionnaire/) - Onboarding Needs Questionnaire Review stock reports and letter templates at this link. Collect! ships with many letter templates. Dunning letter templates are samples only and need to be individualized; dunning letter templates are not intended to be used ‘as-is’. Letter individualization and custom letters are billable services. Collect! can make use of a ‘Header-Footer File’
- [Privacy Policy & Website Terms of Use](https://www.collect.org/privacy/) - Comtech System Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy.
- [Evaluation Videos](https://www.collect.org/evaluation/evaluation-videos/) - Evaluate Collect! without accessing the system. These demo videos give a high level overview of the Collect! credit and collections software.
- [Security & Debt Collection Compliance](https://www.collect.org/security-and-compliance/) - Collect! has done the heavy lifting to provide a highly secure and compliant debt collection software solution. Focus on collecting, we'll handle security.
- [Onboarding Services](https://www.collect.org/evaluation/onboarding-services/) - Collect!'s flexibility lets smaller agencies work almost out of the box and larger agencies re-configure the system to suit their unique workflow requirements.
- [Technical Support](https://www.collect.org/support-overview/) - Whether you are new to Collect! or have used our debt collections platform for years, we are here to help you optimize your use of Collect!.
- [Contact Form Thanks](https://www.collect.org/contact/thank-you/) - Thank You for Contacting Collect! Please expect a response from collect.org. Please add collect.org to your safe senders list. Collect! Debt Collection Software has been proven in thousands of organizations, from startups to enterprises with hundreds of agents. Your new Collect! system will be pre-set for standard third-party collection practices and includes a second demo
- [Data Migration Done Right!](https://www.collect.org/evaluation/data-migration-done-right/) - Data Migration Done Right! Your full historic data set will be available for audits, reports and automations As you compare data migration offers from software vendors, make sure you are comparing apples to apples because the term ‘data migration’ is not used consistently. Collect!’s full data migration is an individual, curated process that transfers your
- [Authorize Payment](https://www.collect.org/authorize-payment/) - Authorized Payment Using Information on File Payment Details Customer Number: Purchase Order/Invoice Number: Payment in Full Amount: Payment Plan Amount: Payment Authorization I authorize Comtech Systems Inc. to process payment using the information that is saved on my account. Payment Frequency Pay in Full Payment Plan Send
- [Report and Letter Templates](https://www.collect.org/member-center/report-and-letter-templates/) - Remote Assistance Upgrade Collect! Remote Assistance Upgrade Collect! Report and Letter Templates Below are all the default reports and letters that currently ship with Collect!. They are provided here in case you upgraded from an older version and want to take advantage of the most current report and letter set. This report library was significantly
- [Version not Supported](https://www.collect.org/version-not-supported/) - Comtech stays up-to-date with changing technologies and client feature requests by creating new major version, minor version and maintenance releases.
- [Frequently Asked Questions](https://www.collect.org/faq/) - Questions about our software for debt collection? View our FAQ page now for answers about software, functionality, pricing, support, and more.
- [Features for 1st Party Users](https://www.collect.org/evaluation/1st-party-users/) - Collect! can be used by first-parties for accounts receivable and pre-collection work, or as a discrete collection module as part of their overall workflow.
- [Import Options](https://www.collect.org/evaluation/import-options/) - Collect!'s default and custom import functionalities for bringing new accounts and return files into the system can be used ad hoc or scheduled for automation.
- [Reports and Letters](https://www.collect.org/evaluation/reports-and-letters/) - Collect! has over 100 modifiable stock reports and letters and can create new reports and letters with the Report Utility, the Report Engine, RTF, Mail Merge.
- [Community for Receivables Management](https://www.collect.org/community/) - Looking for relevant collection industry links to aid in your collection efforts? View our debt recovery software community page.
- [Version 12 Revision History](https://www.collect.org/member-center/collect-updates/version-12-revision-history/) - Collect! debt collection software Version 12 revision history is primarily meant as a quick reference for technical staff listing enhancements by build.
- [Version 11 Revision History](https://www.collect.org/member-center/collect-updates/version-11-revision-history/) - Collect! debt collection software Version 11 revision history is primarily meant as a quick reference for technical staff listing enhancements by build.
- [Upgrade Collect!](https://www.collect.org/member-center/collect-updates/upgrade-collect/) - Collect! debt collection software Version 13 includes CFPB Reg F compliance features, automations, batch processing, import, reports, letters, CBR, beta API.
- [Add-On Utilities](https://www.collect.org/member-center/add-on-utilities/) - Collect! debt collection software provides additional user resources including Dropdown Menus, Contact Plans, Control Files, Scenario Packages, SQL Scripts.
- [Support Feedback](https://www.collect.org/member-center/tickets/feedback/) - Support Feedback Welcome to our customer survey page. We appreciate your feedback and use it to improve our services. To participate in the survey, please use your dedicated survey link. We value your feedback on our Help Desk and Technical Support services. Please select a rating below for your ticket.
- [My Account: Plugin Testing](https://www.collect.org/member-center/my-account-plugin-testing/) - Collect! debt collection software self-service client portal to update details, password, primary contact, authorized users, access license & membership info.
- [Evaluation Thanks](https://www.collect.org/evaluation/evaluation-thanks/) - Visitors can access a Collect! software 30 day evaluation cloud site with optional tutorials, remote client access system, report utility and dashboard.
- [Credit Card Response](https://www.collect.org/credit-card-response/) - Collect! debt collection software users have multiple payment options, including online credit card use, wire transfer and check.
- [License Issue](https://www.collect.org/license-issue/) - License Issue There appears to be an issue concerning your Collect! License; as a result, access to the documentation has been limited. Please have the Primary Contact for your account contact us to review the issue.

## My Templates

- [Training Videos - User Conference](https://www.collect.org/?elementor_library=training-videos-2024-user-conference-copy) - 2026 Collect! User Conference Description Welcome, Collect! Direction and Development Roadmap Presenters:-John Mitropoulos-Sandy Atkinson Improve Your Collection Outcomes -US skip tracing & scoring-Short & long code texting -Outbound AI agent-API request tool-Metabase dashboard Presenters:-Gabor Abraham-Zherou Majied-Barbara Newton What’s New in Collect! and Easy Consumer Path to Payments Presenter:-Rodd Kennedy Payscout Partner Guest SessionHigh Performance Payment
- [Reports - Client](https://www.collect.org/?elementor_library=reports-client) - Client Reports and Letters General Reports and Letters This file contains the stock Client Analysis. This file contains the stock Client Status Report. This file contains the stock Client/Debtor Listing. This file contains the stock Client Acknowledgment. This file contains the stock Client YTD Summary Report. This file contains the stock Active Debtors with No
- [Add-Ons - Writeback Reports​​](https://www.collect.org/?elementor_library=add-ons-writeback-reports) - Writeback Reports​​ This report will run a contact plan to create a 399 fee on the debtor.This is set to mimic the “Add Commission to Owing” functionality, but able to run after an import.This Utility creates a 399 transaction, then take the Debtor Principal amount and multiplies by the Debtor Rate field and fill the
- [CV13 Revision - 13.9](https://www.collect.org/?elementor_library=cv13-revision-13-9) - 13.9 Build 2 - May 29, 2026 ENHANCEMENTS Added the ability to do schedule if on a Contact Plan’s “start on” to control events based on record. The field for schedule if is cp.pi. The supported values are “Debtor”, “Cosigner”, “Client”, and “Associate”. Added @operatortoken report variable that generates a token that can be used
- [Collect Site Footer](https://www.collect.org/?elementor_library=collect-site-footer) - Content area
- [CV13 Revision - 13.8](https://www.collect.org/?elementor_library=cv13-revision-13-8) - 13.8 Build 5 - April 10, 2026 ENHANCEMENTS Added the post dated payments for the payment processing module to the “Post Dates” value on the Day Sheet record. CORRECTIONS Corrected an issue where the debtor didn’t have the correct promise information for promises created via the new payment processing module. Corrected an issue where an
- [Solution - Add-ons](https://www.collect.org/?elementor_library=solution-add-ons) - Payment Processing (US): Powered by PayScout Requires Collect! Version 13.8.1 or higher and underwriting through Payscout. US companies can process cards and ACH directly through Collect! using the full range of Collect!’s payment processing functionalities. This system uses Collect!’s new payment processing functionality that stores all payment plan information and encrypted card data in your
- [Reports - Misc](https://www.collect.org/?elementor_library=reports-misc) - Miscellaneous Reports Credit Bureau Reporting Reports This file contains the stock Writeback Cosigner Association Field. This file contains the stock CBR 7 Year Age Out List SQL Auto. For USA sites who may be required to remove Medical accounts already reporting or prevent newly assigned accounts on a per state basis from reporting to the
- [Reports - Debtor](https://www.collect.org/?elementor_library=reports-debtor) - Debtor Reports and Letters General Letters This file contains the stock Letter 1. This file contains the stock Letter 2. This file contains the stock Letter 3. This file contains the stock CFPB Model Validation Notice Letter. After you import the letter, please open it up for customization. The instructions for customization are at the
- [Training Videos - Using Collect!](https://www.collect.org/?elementor_library=training-videos-working-accounts) - Working Accounts Resources – PDF How To Enter A Client – Documentation – PDF How To Enter A New Debtor – Documentation – PDF How To Group Debtors And Accounts – Documentation How To Ungroup Debtors In A Single Group – Documentation How To Ungroup All Debtors In Your Database – Documentation – PDF How
- [Training Videos - Setup](https://www.collect.org/?elementor_library=training-videos-installation) - Installation and Setup Resources – PDF How To Install Collect! – Documentation How To Install Microsoft SQL Server – Documentation – PDF How To Network Collect! – Documentation – PDF Starting Right – Documentation How To Setup Collect! – Documentation – PDF How To Setup Operators – Documentation – PDF How To Use Access Rights
- [Solution - Modules](https://www.collect.org/?elementor_library=solution-modules) - Analytic Dashboard Module The Dashboard Module provides a real-time graphical activity overview, account inquiry, reports, database logs and a compliance tool. In addition to the management view, the dashboard includes an operator view that allows operators to view their activity and tools and tasks that relate to them, and a client view that allows your
- [Reports - Financials](https://www.collect.org/?elementor_library=reports-financials) - Finance Reports Trust Reports This file contains the stock Trust Account Summary. This file contains the stock Client Trust Summary. This file contains the stock Debtor Trust Summary. General Finance Reports This file contains the stock Daily Cash Report. This file contains the stock Daily Cash Report by Transaction Type. This file contains the stock
- [CV13 Revision - 13.7](https://www.collect.org/?elementor_library=cv13-revision-13-7) - 13.7 Build 21 - August 15, 2025 ENHANCEMENTS Optimized the Debtor Transaction Summary form. CORRECTIONS Corrected an issue with the CBR Auto-Activate process where details from the last viewed Contact would be retained on the newly created Metro Contact. Corrected an issue where batch processing would not run if the batch processing was started from
- [Add-Ons - Contact Plans](https://www.collect.org/?elementor_library=add-ons-contact-plans) - Contact Plans​​ This set of Action / Result codes is designed to minimize the collector’s need to input repetitive notes. Each series matches up with Home, POE, Cell or Other. In addition to writing the indicated note line, the codes all check to see if the Status on the account is NEW. If so, it
- [Reports - All](https://www.collect.org/?elementor_library=reports-all) - All Reports and Letters These packages are meant for loading all or part of a series into your library. They will typically be used to load them into a test database to see if you want to use them in productions or to restore lost reports and letters. For individual reports and letters, please to
- [Contact Us Form](https://www.collect.org/?elementor_library=contact-us-form) - Name Email Phone Submission Type Sales - GeneralUpgrade Pricing RequestMembership Renewal RequestLicense Code RequestCollect! Cloud Password ResetReproducible Software IssuePrivacy InformationOther Region North AmericaCentral & South America, including CaribbeanAustraliaAsiaEuropeAfrica Message Send Information collected in accordance with Comtech’s Privacy Policy
- [RFDM LP - Contact Us Form](https://www.collect.org/?elementor_library=rfdm-lp-contact-us-form) - Name Email Phone Submission Type Sales - GeneralUpgrade Pricing RequestMembership Renewal RequestLicense Code RequestCollect! Cloud Password ResetReproducible Software IssuePrivacy InformationOther Region North AmericaCentral & South America, including CaribbeanAustraliaAsiaEuropeAfrica Message Send Information collected in accordance with Comtech’s Privacy Policy
- [CV12 Revision - 12.11](https://www.collect.org/?elementor_library=cv12-revision-12-11) - 12.11 Build 10 - February 25, 2025 ENHANCEMENTS Added the ability to force all the UID values to regenerate as there is a rare issue where corrupt UID values would be seen as valid and, therefore, affect the SQL rowid generation. After the rebuild of the lists in ODBC mode, the INI file is now
- [Add-Ons - Control Files​](https://www.collect.org/?elementor_library=add-ons-control-files) - Control Files​ Once you have downloaded the package, you can open it up with a text editor, then go to Collect!. Sign in with an administrative ID like 99. Go to the form you want to update and right click the field you are updating. In the field properties, click into the Control File field
- [Add-Ons - Scenario Packages​](https://www.collect.org/?elementor_library=add-ons-scenario-packages) - Scenario Packages​ Scenario Packages are a mix of control files, reports, contact plans, pick lists, and more that are intended for a specific project. This utility contains everything that you need to setup your site for CFPB compliance. Please refer to the “Last Updated” date within the “Patching to Version 13” document to see if
- [Partners - Payment Processing](https://www.collect.org/?elementor_library=partners-payment-processing) - ACH and Payment Processing Repay REPAY FOR ACCOUNTS RECEIVABLE / COLLECTIONS is an innovative, full-service payment technology and processing provider for the collections industry. The REPAY platform provides direct integration into your ARM system, so you can effectively and efficiently receive and manage customer payments through the end of their balance. Omni-channel payment options, including
- [CV13 Revision - 13.6](https://www.collect.org/?elementor_library=cv13-revision-13-6) - 13.6 Build 13 - April 30, 2024 ENHANCEMENTS Set the Run Plan field on the Debtor form to be read only when creating new Debtors if the Client Settings has a Contact Plan for new accounts defined. Converted the Currency pick list to use the standard 3-digit ISO currency codes for simplicity in reading. Added
- [Partners - Scoring/Skip Tracing](https://www.collect.org/?elementor_library=partners-scoring-skip-tracing) - Scoring, Collections Optimization, & Skip Tracing The Intelitech Group The intelitech Group provides agency intelligence through cutting-edge solutions. For over 20 years of innovation, our work has empowered hundreds of organizations to optimize their workflows through actionable data, consumer scoring, and valuable analytics. We optimize work efforts, improve consumer reach, and avoid risk while evaluating
- [Partners - Letter Service Bureaus](https://www.collect.org/?elementor_library=partners-letter-service-bureaus) - Letter Service Bureaus Renkim Founded in 1982, Renkim is a 100% employee-owned consumer communications company specializing in the production and distribution of various types of messaging. Through traditional print/mail and electronic channels like email and text, our team of 165 employee-shareholders will ensure that your communication reaches its intended audience in the designated timeframe. With
- [Partners - Credit Reporting](https://www.collect.org/?elementor_library=partners-credit-bureaus) - Credit Reporting Equifax As our business grows faster and more complex, there is a constant need to say who we are and what we stand for--a common purpose that guides us in everything we do. This common purpose begins with a belief that a business whose principal product is information must set an unparalleled standard
- [FAQ - Onboarding/Support](https://www.collect.org/?elementor_library=faq-support) - Onboarding & Support Questions How long does it take to setup or install Collect!? In most cases not very long. Once you have signed a Purchase Order and made your first payment the system will be available within 24-48 hours. For a cloud subscription, the first step is to set up your cloud site in
- [FAQ - Pricing/Update/Upgrade](https://www.collect.org/?elementor_library=faq-pricing) - Pricing, Update, & Upgrade Questions How does pricing work? Collect! prices by capacity, concurrent users and additional modules. Our pricing model is granular; you only pay for the functionality that you need now, and can add modules and move to a larger edition of the software with all your data, configurations and customizations intact, as
- [Partners - Text Messaging](https://www.collect.org/?elementor_library=partners-text-messaging) - Text Messaging Solutions by Text Solutions by Text (SBT) is the pioneer of FinText (TM), empowering consumer finance companies to engage, interact and transact with their consumers in real time. SBT has provided compliance-first conversational messaging solutions since 2008 and is reimagining text and payments to create a seamless and optimized bill pay experience for
- [CV13 Revision - 13.5](https://www.collect.org/?elementor_library=cv13-revision-13-5) - 13.5 Build 14 - March 30, 2023 ENHANCEMENTS Transaction Recalc is now called after a type is selected in case the Transaction Type has Use Dollar Amounts enabled that will alter the Tax Amount value. Moved the Auto-Activate CBR process in an Import to the end of the Import process. It will now run before
- [FAQ - Functionality](https://www.collect.org/?elementor_library=faq-functionality) - Functionality Questions Can my sales people use Collect!? Yes, Collect! is designed for both sales and collections. Collect! comes with Sales Manager and Sales user levels with access rights pre-set for those roles. You can use Collect!’s powerful scheduling engine, the Work in Progress (WIP) list, to organize your sales staff’s workloads in the same
- [Partners - Dialers](https://www.collect.org/?elementor_library=partners-dialers) - Dialers and Omnichannel Communication TCN TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as
- [Partners - Bookkeeping or Financial Management](https://www.collect.org/?elementor_library=partners-bookkeeping-or-financial-management) - Bookkeeping or Financial Management Quickbooks Quickbooks by Intuit, geared mainly toward small and medium-sized businesses, offers widely used online and premise accounting applications. Collect! has built integrations for both Quickbooks online and premise versions for the automated transfer of data between systems to reduce manual data entry.
- [Add-Ons - SQL Scripts​](https://www.collect.org/?elementor_library=add-ons-sql-scripts) - SQL Scripts​ Running Queries Open Management Studio (SSMS). Create a new query and ensure that the correct database is selected. Copy this file into the query. Run the query. WARNING: Running SQL Scripts is an Advanced process. Scripts should only be run by someone with advanced knowledge of SQL. If you are unsure, please create
- [CV13 Revision - 13.4](https://www.collect.org/?elementor_library=cv13-revision-13-4) - 13.4 Build 3 - May 24, 2022 ENHANCEMENTS Added Debtor Portal to the Contact Control logs source pick list. CORRECTIONS Corrected an issue with the auto-create CBR process where the system would prompt if the account was below the minimum threshold to report. Corrected an issue where opening a record via Find By and attempting
- [3 Button Row](https://www.collect.org/?elementor_library=3-button-row) - KEY SCREENS IMPORT OPTIONS DEMO VIDEOS
- [CV13 Revision - 13.3](https://www.collect.org/?elementor_library=cv13-revision-13-3) - 13.3 Build 9 - April 20, 2022 CORRECTIONS Corrected an issue where running a Contact Plan that printed a letter would not have the global configuration for printing from the collectcfg.ini or operator.cfg files. Corrected an issue when marking Contacts as complete after a Credit Bureau Report where the CBR log had negative values in
- [Partners - External Reporting](https://www.collect.org/?elementor_library=partners-external-reporting) - External Reporting Applied Innovation Applied Innovation's suite of solutions allow you to automate workflow and improve efficiencies. Our client access portal, ClientAccessWeb, allows for secure transfer of information, giving your clients an on-demand comprehensive reporting system, account placements and secure messaging - increasing sales and client retention.
- [Partners - Consultants](https://www.collect.org/?elementor_library=partners-consultants) - Consultants Learn.net Learn.net is in the training business! We build software applications for interactive learning from classroom-to-desktop-to-mobile. Our rapid authoring platform generates interactive videos which can be played on most mobile devices. Our latest solution, Eterna, automatically delivers compliance and best-practices test questions to call center employees, such as debt collectors. Eterna is intelligent and
- [FAQ - Modules/Partners](https://www.collect.org/?elementor_library=faq-modules) - Module & Partner Questions What modules and add-ons can I choose from? Modules and add-ons fall into several categories. All modules are included with cloud subscriptions and the premise corporate edition. Some modules are free and some are paid in the other premise editions. Add-ons involve white-labeled third-party services so always involve a charge. Modules
- [FAQ - Software](https://www.collect.org/?elementor_library=faq-software) - Software Questions What separates Collect! from other software? First, Collect! offers excellent value in a flexible, highly configurable debt collection solution. Collect! comes with industry-standard settings already in place, that can be configured to suit your workflow without any customization. Additionally, your instance of Collect! can be customized to whatever degree you want – you
- [Training Videos - Modules](https://www.collect.org/?elementor_library=training-videos-modules) - Modules Resources – PDF Payment Processing Setup – Documentation How To Setup Transaction Types For Credit Card Payments – Documentation How To Setup Transaction Types For ACH Payments – Documentation – PDF How To Setup Web Host – Documentation How To Setup Web Host With Apache – Documentation How To Setup Security Certificates – Documentation
- [Reports - Compliance](https://www.collect.org/?elementor_library=reports-compliance) - Compliance Reports This file contains the stock Non-Compliance Reports. This is a single report that has a variety of prompts for several non-compliance scenarios. This file contains the stock Time-Barred Accounts. This file contains the stock 40-Day Cell/Text # Consent Renewal – by Collector. This file contains the stock Unresolved Disputes – by Collector. This
- [CV13 Revision - 13.2](https://www.collect.org/?elementor_library=cv13-revision-13-2) - 13.2 Build 4 - January 7, 2022 CORRECTIONS Corrected an issue with importing Phone, Address, and Email records to Clients. Corrected an issue with the import module where it was not skipping sub-records if “Key on Existing” provided a blank value with “Skip if not found” turned on. Corrected an issue with the import module
- [Default Kit](https://www.collect.org/?elementor_library=default-kit)
- [CV11 Revision - 11.4](https://www.collect.org/?elementor_library=cv11-revision-11-4) - 11.4 Build 3.8 – January 31, 2012 Predictive Dialer Corrected an issue where Predictive Dialer would not display any accounts with an “In Progress” Contact. This only occurred when “Enable shared WIP list” was switched ON in WIP Options. Predictive Dialer will now display all accounts as expected. The shared WIP list check will be
- [Reports - Operator](https://www.collect.org/?elementor_library=reports-operator) - Operator Reports Operator Activity This file contains the stock Collector 30 Day Planning Calendar. This file contains the stock Collector Performance Analysis. This file contains the stock Operator Completed Contacts with Metrics. This file contains the stock Operator Completed Contacts. This file contains the stock All Op Comp and In Prog Contact Report. This file
- [CV13 Revision - 13.1](https://www.collect.org/?elementor_library=cv13-revision-13-1) - 13.1 Build 6 - November 12, 2021 ENHANCEMENTS When opening Metafiles, if the embedded code contains HTML, Collect! will now open a web browser with the rendered HTML. Implemented Create Copy on Repeat and Log Repeat to Notes for Client Contacts. Altered Client and Debtor File numbers to use SQL Sequence objects. Removed the Last
- [CV12 Revision - 12.10](https://www.collect.org/?elementor_library=cv12-revision-12-10) - 12.10 Build 11 - May 11, 2021 CORRECTIONS Corrected an issue where the upgrade process from Version 10 and lower was trying to open the Pick List database in Raima mode. 12.10 Build 10 - February 4, 2021 ENHANCEMENTS Added a popup message to notify the user if the database INI file fails to load.
- [Add-Ons - Pick Lists](https://www.collect.org/?elementor_library=add-ons-pick-lists) - Pick Lists​ Once you have download the package, you can open it up with a text editor, then go to Collect!. Sign in with an administrative ID like 99. Go to the form that you want to update and right click the field you are updating. In the field properties, click into the Pick List
- [Partners - Document Signing](https://www.collect.org/?elementor_library=partners-document-signing) - Document Signing & Imaging DocuSign DocuSign® is changing how business gets done by empowering more than 100,000 companies and more than 50 million users in 188 countries to sign,send and manage documents anytime, anywhere, on any device with trust and confidence. DocuSign replaces printing, faxing, scanning and overnighting documents with the easiest, fastest, most trusted
- [Partners - Off Site Backup Solutions](https://www.collect.org/?elementor_library=partners-off-site-backup-solutions) - Off Site Backup Solutions MozyPro Backup of the Collect! database is a best practice for running your collection business. Comtech highly recommends that you have a backup process in place to secure the key data that feeds your business, as catastrophic hardware or operating system failure is a risk that can be managed. Should you
- [CV11 Revision - 11.5](https://www.collect.org/?elementor_library=cv11-revision-11-5) - 11.5 Build 3.3 – January 14, 2013 Billing Tree Duplicate Transactions Addressed an issue where Billing Tree stripping out of non-alpha characters in the payer’s name field, resulted in duplicate transaction posting. The Billing Tree “cleaned” name no longer matched the data submitted by Collect! and stored in the User 7 field of the transaction.
- [CV11 Revision - 11.3](https://www.collect.org/?elementor_library=cv11-revision-11-0) - 11.3 Build 11.2 – May 13, 2011 Display and Handling Corrected an issue with the View Tags command. This effected the display of any tagged list, such as Group Members or search results. Tagged lists will display correctly now. 11.3 Build 11.1 – May 12, 2011 Edit Search Criteria Corrected an issue with selecting a
- [CV11 Revision - 11.6](https://www.collect.org/?elementor_library=cv11-revision-11-6) - 11.6 Build 5.1 – July 13, 2020 ENHANCEMENTS Added a switch to the Client Settings form called ‘Original Creditor in User 1’ for Credit Bureau Reporting. When enabled, Collect! will use the information in the Debtor’s User 1 field for the original creditor. 11.6 Build 4.9 – September 25, 2019 CORRECTIONS Corrected an issue with
- [CV12 Revision - 12.5](https://www.collect.org/?elementor_library=cv12-revision-12-5) - 12.5 Build 9 - May 28, 2018 CORRECTIONS Corrected an issue with the with the notes conversion where long operator or status IDs would cause the conversion to fail. Long IDs are now truncated. Corrected an issue where imported dates into the notes were not properly converting to the SQL date format. Corrected an issue
- [CV12 Revision - 12.1](https://www.collect.org/?elementor_library=cv12-revision-12-1) - 12.1 Build 1 - February 2, 2015 FEATURES Collect! now runs on the Microsoft SQL Server platform. This allows you to use industry standard tools on your database such as importing, reporting, and backups. We have developed an add-on module with MS Reporting services that allows you to view your data at a glance with
- [CV12 Revision - 12.2](https://www.collect.org/?elementor_library=cv12-revision-12-2) - 12.2 Build 5 - July 17, 2017 ENHANCEMENTS Webhost will now support Special Characters in Passwords. Predictive Dialer now can handle requests using File numbers. Enhanced application log to identify issues processing previously scheduled contacts during Batch Processing. Transactions on Debtor Screen Tab will be ordered by Payment Date. CORRECTIONS Notes are now initialized correctly
- [CV12 Revision - 12.3](https://www.collect.org/?elementor_library=cv12-revision-12-3) - 12.3 Build 3 - September 25, 2017 CORRECTIONS Fixed an issue with the Client Analysis Report. Fixed quick search returning the wrong debtor if the group tab was the last tab to be in focus on a debtor record. 12.3 Build 2 - September 4, 2017 CORRECTIONS Fixed an issue with DBADDRESS in Web Host.
- [CV12 Revision - 12.8](https://www.collect.org/?elementor_library=cv12-revision-12-8) - 12.8 Build 14 - March 17, 2020 CORRECTIONS Corrected an issue with the scheduler with the minutes interval where it wasn’t resetting properly each day. 12.8 Build 13 - March 13, 2020 CORRECTIONS Corrected an issue with Foreign Currencies when doing logic comparisons. Corrected a display issue in the scheduler when changing the interval. Corrected
- [CV12 Revision - 12.7](https://www.collect.org/?elementor_library=cv12-revision-12-7) - 12.7 Build 19 - August 26, 2019 CORRECTIONS Corrected an issue where dates with the DDMMMYY (EX: 01-JAN-30) beyond 2030 would be reset to 1900’s. Corrected a display issue with the restart date on the Reset Interest form. Corrected an issue where if ‘only numerics in ssn field’ was selected, Collect! still allowed non-numeric characters
- [CV12 Revision - 12.6](https://www.collect.org/?elementor_library=cv12-revision-12-6) - 12.6 Build 8 - September 4, 2018 CORRECTIONS Corrected an issue with interest calculation where visiting a payment transaction that was dated before an Accrued Interest Transaction (499) would not factor the 499 into the transaction breakdown for the interest. 12.6 Build 7 - August 27, 2018 CORRECTIONS Corrected an issue where Application Log Rotation
- [CV12 Revision - 12.4](https://www.collect.org/?elementor_library=cv12-revision-12-4) - 12.4 Build 11 - March 2, 2018 CORRECTIONS Corrected an issue where the ‘Run Plan’ field on the debtor was being filled by ‘Apply Client Settings’ in an import. 12.4 Build 10 - February 23, 2018 CORRECTIONS Corrected an issue where the attachment sequence order was not being preserved when restoring from the archive. Corrected
- [CV12 Revision - 12.9](https://www.collect.org/?elementor_library=cv12-revision-12-9) - 12.9 Build 9 - July 10, 2020 ENHANCEMENTS EMAILACC can now be used at the same time as EMAILCC in the report writer, but the email address in EMAILCC needs to end with a semi-colon. EMAILTO, EMAILFROM, EMAILCC, & EMAILACC in the report writer now support print codes. CORRECTIONS Corrected an issue with @PDF where
- [Login Form](https://www.collect.org/?elementor_library=login-form) - Content area
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- [Services](https://www.collect.org/?elementor_library=services) - How we can help you? Sed Fringilla Mauris Sit Amet Nibh. Donec Sodales Sagittis Magna. Sed Consequat, Leo Eget BibendumSodales, Augue Velit Cursus Nunc, Quis Gravida Magna Mi A Libero. Design Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Suspendisse et justo. Praesent mattis commodo augue. Development Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
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- [Team](https://www.collect.org/?elementor_library=team) - Meet The Team JOANNE WILLIAMS MANAGER Facebook Twitter Google-plus FRED BUSTER MANAGER Facebook Twitter Google-plus LISA HOFFMAN MANAGER Facebook Twitter Google-plus
- [Elementor Footer](https://www.collect.org/?elementor_library=elementor-footer) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam erat lectus, commodo quis, tincidunt eget leo. Facebook Twitter Google-plus Instagram Linkedin Quick Links Home About Us Services Blog Contact Download BUSINESS Apps Softwares Products Support Offices Download Useful Links Projects Our Team Facts Customers Demo Download Contacts 4578 Marmora Road, Glasgow D04 89GR 1-800-1234-567 info@demolink.org

## Categories

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