Assigning Accounts through Batch Processing
Available for viewing by Monday, March 12, 2007

EPP Setup
Available for viewing by Monday, March 19, 2007

Focus 1 Letter Service Outsourcing
Available for viewing by Monday, March 26, 2007

Import/Export Basics
Available for viewing by Monday, April 2, 2007

Full support clients will be notified by email at the beginning of April and May noting the new training videos available for that month.

Shared WIP Processing
Collect! Work in Progress List functionality has been revamped to make it easier for users who share WIP lists. Quickly move on to the next contact if the WIP you try to access is in use. This saves time and keystrokes and can greatly enhance your workers' efficiency. Please refer to Help topic, Shared Wip Processor for details.

Import Client Attachments
Client attachments can now be exported and imported. Attachment file paths use the Client Number instead of the Debtor File number for naming client attachments.

Not Equals Where Clause
You can now create WHERE clauses to filter out a range of records. The new command is
WHERE (a != b .. c).

Customize All Field Names
Writing Alias Files enables you to update all field and form names easily in a convenient CSV file. Then you can import the entire list and update all your field and form aliases at once. With very little effort, you can customize Collect! for any language!

Collect! Version 11.1.4 Released

Collect! Version 11.1 Build 4 has just be uploaded to our Extended Support site. Download a copy and check out the newest features.

Many optimizations have been made to Financials, Report Writer, Web Host, Database, Messaging, Reporting and much more.

*Select a group of accounts based on any criteria
*Assign the group of accounts to a single operator
*Assign the group of accounts to a set of operators
*Balance the assigned accounts across a team of operators by dollar value and number of accounts
*Assign the accounts by Round Robin across a selected set of operators equally, without regard to dollar value or number of accounts

For more detailed information on how to do this using Collect! see our online help topic on Account Toss by clicking on the following link. http://collect.org/cv11/Help/accounttoss.html

Major Survey Finds Debit Card Use on the Rise

Fueled by the increase in debit card acceptance, the number of consumers using debit cards for day to day purchases continues to increase, according to results from Standard Register's Second National Consumer Survey of Plastic Card Usage. Conducted in conjunction with Card Marketing, the survey identifies consumer awareness, opinion, and plastic card use.

Compared to the results of Standard Register's 1999 National Consumer Survey of Plastic Card Usage, more U.S. consumers are using prepaid and debit cards while the use of other cards remains virtually unchanged. The research found that the following percentages of U.S. adults use various cards:

What does this information mean to billing agents and collectors? With increasing reliance on debit and other forms of plastic cards, billing agents need to cater to that reliance by providing customers with all available payment options. EPP provides businesses with a powerful solution for card acceptance that is optimized for the card-not-present environments.

Furthermore, EPP's eXpress Payments Suite allows merchants to interface directly with their Collect! software. This integration allows the merchant to receive real-time approvals and enables all accounts-receivable information to remain up-to-date automatically. Call your Comtech representative or visit www.expresspayments.com today to find out the way that EPP is helping businesses receive more payments every day. .