COMTECH SYSTEMS INC. NEWSLETTER

Operator Locked out by Default
This new switch in the Operator Security section of the Operator form enables you to lock this operator out of all the accounts in your database with one click. The only accounts that they can see will be accounts that belong to the operator and accounts that have been specifically granted through access control. This is an easy yet comprehensive way to apply account access control without having to set security on each account.

Browse Find by Enabled for Client Ownership
CThe Browse Find By functionality is now tied to a hierarchical client ownership system that allows you to use the "Owned by Client" in the Client form. This enables you to apply account access control while giving your Client users the ability to search for records using all the Browse Find By functions.

Clients and operators restricted to a particular Client # will be able to freely search for records in your database. However, they will only be able to find records within the Client # or client ownership hierarchy to which they belong. For instance, clients who own other clients will be able to see all records in their hierarchical tree, but no others.

New Help Menu
Collect!'s Help menu is completely redesigned to give you fast access to the most useful topics for speeding your learning curve. View the Quick User's Guide, How To topics and Contents page to familiarize yourself with the system and learn how to use its features and functions. You can also download report libraries, training videos and 3rd party EDIs directly from the Help menu. Visit the Member Services center or download the latest upgrade. Renew your current Collect! license or purchase a new one. The new Help menu comes alive with new links, new options and revamped pages to help you get the most out of Collect!.

New Scheduler Tasks
Three new procedures are now available for scheduling through Collect!'s Task Scheduler. These enable you to run large processes at a time that is convenient to you and your system's workload. Have important processes completed before your workers arrive each morning!

Run Batch Processes
You can now schedule batch processes with the Scheduler. This feature enables you to configure the Scheduler to process contacts previously scheduled. You can schedule multiple batch processing tasks and Collect! will perform them one after another as per your settings. This enables you to perform any functions that you would normally perform through the Batch Processing, Process Automatic Contacts screen.

Run Credit Bureau Reports
You can now schedule your credit bureau reporting to run with the Scheduler. Collect! will automatically perform all of the reporting functions according to your configuation.

Generate Statements
You can now generate your month end statements using the Scheduler. Many options are available for selecting the date range for transactions to include in your statements. Scheduler in Tool Menu
The Task Scheduler is now available through the Tools menu. This enables administrative staff to access the Scheduler easily at any time without having to sign into Collect! as a Scheduler operator.

Electronic Payments through Collect!
The EPP package has been added to the Demo database. Reports for uploading check and credit card payments are now shipped with Collect!. Import maps for updating Debtor records with EPP return files are also included. The complete package is also available at our Member Center web site.

Combines Statement
Statement choices now include Combined Net/Gross. Flag your Client as Combined in the Client Settings and use the new CStatement report to print combined Net/Gross statements in your month end statement batch. The Combined Statement summarizes payment and commission details into separate categories so that you can easily see what was processed by your Agency and what was processed directly by your Client. The CStatement report is also available as a report sample online or you can request it from Collect! Member Services.

Header and Footer Buttons
The Report Definition HEADER and FOOTER buttons will now display YELLOW if there is a Header or Footer on the report. This makes it easy to see if a report has a Header or Footer without actually having to select the buttons.

Tax and Commission Values
New hidded fields on the Debtor form enable you to directly access Tax and Commission Rate options in a report. The fields are @de.cr1, @de.cr2, @de.cr3 and @de.cr4 for the Commission Rates and @de.tr1, @de.tr2, @de.tr3 and @de.tr4 for the Tax Rates. You may need to REBUILD your Printable Information to access these fields.

Instant Operator Messaging
This handy feature allows you to display a custom message in either the Title Bar or the bottom Status Bar of every operator's Collect! screen. Now the benefits of Messaging are available to every user. When you get your next license, this feature will be enabled at no extra cost to you.

Customize Quick Print
You can now use Quick Print to print any list in Collect! following your custom settings for the list view. This greatly enhances the functionality of Quick Print for speedy ad hoc reports. The possibilities are almost limitless. Output will be formatted with field order and size as set by you. Form tab order is used to print form fields.

Optimized Lock Requests
New Instance Locking significants reduces waiting time for your users when large volumes of data are being processed in multi user environments.

Optimized Signon
A new optimized loading procedure caches Collect!'s application forms when the first user signs on. This means all subsequent users are signed in with minimal waiting time because Collect! does not have to reload settings for each user. If a change is made to settings, the next user will see a bit of a delay as the forms are re-cached. When the last person logs out, all cached forms are freed. The cached forms are stored "per database". In other words, if one person logs into Master, those forms will be cached for the Master database. If another user logs into Demo, a Demo database cache will be compiled as well.

Webhost Session Memory
Web Host now uses Heap Memory for input and output packets. If the 80 KB allotted by default is not enough for your purposes, you can now configure how much you want to use based on a new setting in Database Preferences. The new Web Host Session Mem KB field holds a KB packet value that you can modify, if necessary. Web Host lets you know if packets are too large by writing to the Application Log.

Load Debtors Across all Clients
This new switch in Import Options enables you to process all clients when importing data. You can switch this ON to have Collect! consider all your clients for correct matches to the incoming data. This is very useful for transaction imports, for instance, where payments from many different debtors might be listed for multiple clients in your database.

Revised Sample Reports Database
All sample reports have been tested and revised as needed. Samples are in PDF format so that you can easily see what the output will be. These clear samples can also be used for troubleshooting your results. All reports shipped with Collect! have also been tested and revised. Complete report libraries of all revised reports are also available at our Member Center web site.

Demonstration License
During the evaluation period, Collect! will use new functionality to let users know how much time remains in the demo license. You can easily purchase a license by selecting the ORDER NOW button at any time during the evaluation. This makes it very easy to keep on using Collect! seamlessly after your evaluation.

Request a License
Collect! uses a new "License Remaining" field on the Welcome to Collect! screen to let users know how much time remains in their license. This only displays when there are seven days or fewer remaining. If your license expires, Collect! gives you the ability to renew your license with a new Request License form.

BC Day!	Holiday Closure Announcement We would like to advise our clients that Comtech's office will be closed and not accepting Member Service requests on: Monday, August 6, 2007 - Canada Day As you know, you may now sign on to our new support portal and submit tickets to our technicians and then review the status of your requests. If this is simply a support question, please take a minute and submit a ticket by logging on to our Extended Support Site at the following link: http://www.collect.org/support/index.html If you have an emergency, for example, your Collect! system is down and you require assistance, please call 250-391-0466 and leave a message with your name, a brief description of your emergency and phone number you can be reached at, then someone will get back to you as soon as possible. Have a safe and happy Holiday weekend!
July 2007	This Newsletter is presented to assist you in keeping up with Comtech's and Collect!s latest developments.
Training Videos	We've created many new training videos to help our Full Membership clients get the most out of Collect! Just sign on to http://www.collect.org/support and click on the link to "Training Videos". These videos can then be viewed at your convenience. These great videos are also available on a Training CD. If you wish more information, please contact our administrative staff at 800-661-6722.
68th Annual ACA Convention & Exposition - Chicago	Fritz Schulze, President and Neal Cropper, Vice President of Operations will be attending the ACA convention from July 25,2007 to July 28, 2007. If you wish to book an appointment with Fritz and Neal, please contact Sue Moyes, Office Manager at 800-661-6722 prior to the convention dates. Book early as we are filling up quickly. We look forward to meeting with any of our potential and current clients who will be attending the convention.
Press Release	New Collect! Version 11.2 July 25th, 2007 - Comtech Systems Inc. announces the release of Collect! Version 11.2 with many new features and optimizations. This latest release empowers you in important new ways with innovative operator and account security functions, a brand new Help Menu and new Scheduler tasks. With these and other great new capabilities, the latest Collect! prepares you today for tomorrow's demands. Now more than ever, it's time to experience the latest Collect! solution for your credit and collection management.
Collect! Tip of the Month	If you are presently a Full Membership client, you may sign on to our new membership portal and submit tickets to our technicians. You can then review the status of your requests. This helps you keep your questions and answers organized and easily accessible. Sign on to the On Line Membership Portal at http://collectsoftware.cc/. If you do not have your ID and Password, contact our office to request one.
Features Showcase
Electronic Payment Providers	Say Goodbye to Paper Checks New statistical information from NACHA, The Electronic Payments Association, reveals that check conversion is the highest quality, consumer-oriented transaction available. This means that transactions originating through Accounts Receivable Conversion (ARC), Check 21 (business and money order imaging), and RCK (NSF Check Re-Presentment) tend to have the greatest impact on businesses in terms of efficiency, while at the same time minimizing implementation and customer service issues. "The quality of ARC in the marketplace is extraordinary," noted Elliott C. McEntee, President and Chief Executive Officer of NACHA. "Not only is ARC the fastest growing application in the history of the ACH Network, but it also performs better than any other consumer-oriented ACH debit application." The third important component to check scanning beyond check conversion (ARC and Check 21) is Check Re-Presentment (RCK). Through RCK, dishonored checks are converted into an electronic transaction and re-presented electronically on strategic dates via the Automated Clearing House (ACH) network. Using this method, checks are re-presented more quickly and generally retain priority status in the banking network. If the account still contains insufficient funds, the process allows a third strategic presentment. Despite the rapid adoption of check-scanning products, research and adjustment departments in bank operations today are siloed for different payment types; for example, ACH, check, credit card, and debit card payments are all separate processes. Difficulties in problem resolution arise when payments cross boundaries, such as checks being converted to ACH. Consolidating all payments under one management structure will generate cost efficiencies, reduce redundant processes, and improve customer service. The ARC application became effective on March 15, 2002 and allows checks delivered to remittance and lockbox locations to be converted into ACH debits. Check 21 followed in 2004. Since that time, Electronic Payment Providers (EPP) has been an industry leader in this powerful technology. If you or any member of your organization would like more information on check conversion or check re-presentment, please contact EPP at (877) 377-2677 or visit our web site at http://www.expresspayments.com. .
Newtek Business Services, Inc.	Commercial and Personal Insurance Are your most valuable possessions like your family, home and business protected? They can be with Comtech's newest partner - Newtek Insurance Services. Newtek serves commercial, institutional and individual customers through the most extensive nationwide commercial and personal insurance network. Licensed in 50 states, Newtek offers help in understanding and complying with insurance regulations when transacting business in multiple states. We offer business coverage like D&O, E&O, liability, group medical, worker's compensation, etc. Our personal insurance lines include homeowner's, automobile and boat, and individual health plans. We represent only highly-rated insurance companies and support their products with a technologically advanced service center, staffed with helpful licensed insurance agents. Newtek customers see noticeable advantages that set us apart from traditional agencies. Benefits include: *Lowering your insurance costs and saving you money *Broader assortment of both commercial and personal insurance, making it possible to protect both personal and business assets from a single source *Easier ways to compare coverage/rates from multiple highly rated insurance carriers *Faster and more efficient service including quoting, policy issuance and other insurance services *Helpful service from licensed agents available 24/7 Click Here for More Information or to have a Newtek Agent call you, please mention Comtech: http://www.newtekbusinessservices.com. US Resident's Only Data Storage, Backup and Retrieval Newtek Data Storage, another new Comtech partner, is the leader in secure online backup and recovery solutions. Newtek provides fast, secure, off-site data backup, storage and retrieval systems designed to meet the specific regulatory and compliance needs facing your organization. We enable you to benefit from reliable server backup and recovery, while eliminating the risk and burden of tape. These solutions automate and integrate your entire data protection workflow. Benefits include: *Security - data is always protected and encrypted *Availability - data available 24/7 at your convenience *Reliability - backups are performed and verified automatically *Interoperability - data restorations will run on any system running on any platform *Centralized Management - one work station can manage one to 1000 servers *Cost-Effective - eliminate ongoing hardware, software, and media costs and the cost of lost data and downtime *Efficiency - technology and optimized compression shrinks the backup window and lowers storage costs Click here for more information or to have a Newtek Data Storage Specialist call you, please mention Comtech: http://www.newtekbusinessservices.com . US Resident's Only .
Contact Information	For questions or comments, please reply to this email, call 1-800-661-6722 or visit our web site at http://www.collect.org. To Unsubscribe: If you prefer not to receive offers or information from the Collect! Software Team, please reply to this email and type "unsubscribe" in the subject line before sending. The sender of this email is the Collect! Software Team at Comtech Systems Inc., 2871 Jacklin Road, Victoria, BC, Canada, V9B 3Y3. (c) 2007 Comtech Systems Inc. All rights reserved. The Collect! Software System is a product of Comtech Systems Inc.