Want on-line debtor negotiation portal? Contact our friendly sales team to find out how!
“ We have been using Collect! since the inception of our business back in 1999. ” Corey B.

System Db Error -4

S_INVREC -4

Invalid database handle.

Collect! has specified an invalid value for a database handle when attempting to open a database.

First steps to try to resolve this issue:

1. Get everyone out of Collect!

2. Shut down and reboot your server.

3. Start Collect! again.

4. If the error occurs again right away, please refer to the Collect! Application Log for details. The logs may give you the answer you need.

tip.gif To access the Application Log, select System from the top menu bar and then select Diagnostics, Application Log. Ensure that the choice, Database, is selected with a check mark.

If your issue is still not resolved, please report the error to Collect! Technical Services. Please be prepared to outline the exact steps you took to produce the error so that we can help resolve it as quickly as possible.

Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.

Please click this link to send us your comments: helpinfo@collect.org

Collection Advisor Veracode Verified RMA ACA Member