Related Information
The Collect! Member Resource Center is there when you need assistance 24/7/365. Online Help and the access to the technical Support Ticket system are always open. Our technicians are on 3 continents to better serve world-wide needs in any timezone.
“ Our clients love Collect! Web Host so much that they in turn sell our business to others in the field. ” Norma B.

Find By Social

This Find By option searches for SSN numbers that match the data you entered.


Find By Social prompt

A list of matching records will be displayed.


Find By Social results

Selecting OK while leaving the prompt empty will cause Collect! to display ALL records.

This function searches all debtor records looking at the Debtor SSN field. Then, before leaving the debtor record Collect! will look at all debtor cosigner/other records, searching for an SSN field that matches the search criteria.

If Collect! finds any matches, it displays a list of the matching records.

For example to find all instances of 214-77-8898 type '214-77-8898'.

To search for a set of numbers in the middle of a SSN values, type *77 (or whatever you need). The asterisk [*] tells Collect! to search all SSN fields for a number containing the Find By Social criteria.

For example, if you know there's a SSN code you are looking for such as '214-77-8898', you could type '*214' and it will come up with both '214-77-8898' and '250-77-7214'.

Searching with [*] is a lot slower than just typing the first few characters of the desired SSN because the system has to read every single key and search it for matching characters.

There is a difference in using Find By Social when you have entered your SSN numbers inconsistently. Numbers entered as '214778898' are actually different from '214-77-8898' when compared for a match. It is important to enter all SSN numbers in a consistent way.

When the list is displayed, you can immediately start typing the exact SSN you wish to find and Collect! will scroll through the displayed list to move you to the specific SSN you may be looking for.

Once the row with your SSN is highlighted, press ENTER or select the row with your mouse and Collect! will open the Debtor form. If the SSN you selected was in one of the cosigner/other records, the debtor to whom the cosigner/other record belongs will be displayed.

When you are ready, you can either back all the way out and return to what you were doing, or you can return to the list and select another row to work.

If you go too far, select Browse Find By Social again and Collect! will retain what you previously searched for. This helps speed up your lookups.

Once you Cancel the list, or back out to another form, the matching SSN numbers list will be released.

See Also

- Find By

Top of page.

Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.

Please click this link to send us your comments: helpinfo@collect.org

Collection Advisor Veracode Verified RMA ACA Member